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Please take a screenshot of your device manager - and show us the serial- usb adaptor displayed for the plotter . Then check port settings under that adaptor and make sure the settings match what the HS15 should be
I am guessing the company and their lawyers just dont care enough to pursue the parlor.
It would be hillarious -- a guy with Harley tatto gets approached by a lawyer: "Excuse me sir- we need a monthly royalty for your use of our logo".
This virus is very troubling. not to mention the tight lipped chinese government.
As for the political prisoners, if the virus lands in the re-education camps ( Uighurs? spelling) - -- just awful. In china - it could turn into edit- mass casualties.
Check your connections, and cables to the LCD, etc. I dont know where to adjust the lower ( 5 volts ). The printhead has a potentiometer to adjust. Again, do not open or adjust if you dont have electrical experience.
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