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No, max print width is 300mm

Someone with a gerber edge could print these for you with chrome foil on a specific vinyl designed for low energy plastics. We can possibly print these. You are welcome to dm me. Thanks.

Sorry I can’t help with your printer, but in Illustrator you can save in legacy formats all the way back to Ai 3.

As mentioned, you can copy the Color Books from the Presets>Swatches folder of a previous installation into the Ai 2023 Swatches folder. In the end I signed up to Pantone Connect because there are hundreds of new colours missing from the old Pantone color books. Those haven't been updated in...

Clean the head and captop properly. Then perform a head soak overnight with cleaning solution. Then perform a couple of medium cleans. You can set up a print with wide stripes of cmyk to get the nozzles firing. If this doesn’t work, the head is done for. If the print test was perfect when you...

Interesting, thanks. Our Edge printers have been very reliable but it would be good to know which parts are more prone to failure. My thoughts are that print heads, circuit boards and cables are the more difficult parts to source or remanufacture, but any plastic and metal components can be 3D...

It seems to me that there will still be a demand for spares and even new machines in the future (even after the 7 years). I know some people are saying to move on, but there really isn't a single machine that can do what a Gerber Edge does. Believe me I've explored all the options and for...

If you’re set on a Roland you should get an 8 colour with orange and green ink. Somebody mentioned 2xcmyk for speed but your products are small. You don’t need speed. You need a wide range of colours that really pop to make your decals stand out from the rest. After running a Gerber, your...

With the right blade, a print/cut will cope fine with thick material. The heated platen softens the vinyl nicely.

If you still have the older versions installed, just grab the Pantone swatches from the presets folder and copy them to the 2023 presets folder.

Are you printing on the correct side of the banner material? It could be reverse wound. Check with your supplier.

I can recommend Oratape HT95

Troubleshoot the middle rollers. Make sure they are dead centred over each grit roller. Also enable pre feed with longer jobs. We had similar issues with jobs 50"+. In the end we actually removed the middle rollers completely and both our SGs run perfectly now.

If your test print is fine, I'm pretty sure it's a profile issue. Have a play with the color management in versaworks. The way the rip handles raster and vector images can be individually set.

I would probably replace the other dampers before the head. Which channel is the cleaning solution paired with? We have a spare used print head here if you need it. Please PM me if you are interested.

Seems to me that the biggest problem is Amazon.

If we leave the job to finish (not) cutting, then it sometimes throws error 15 (encoder). The job stays in the spool window when this happens. We've always had issues with jobs staying in the spool window, but if you force quit GQ Manager, it clears them. I think that could be a USB issue...

Thanks for the reply. Tomorrow we're going to try a different cable, update firmware, drivers etc. We've been running this setup for over 5 years without any issues. How it works with one job, but then repeatedly fails with the same job, no matter what we do with the setup is confusing me. I...

Something strange is happening with our Envision and I'm out of ideas. When we send a job to the cutter, it cuts the target then follows the cut paths but without lowering the blade, so the job isn't cut out. It doesn't happen on every job, only some jobs, but we can't see any pattern or...

Print the black first then overprint the chrome.