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OK it sounds like there may be a problem getting ink to the cyan head. Did you also change the damper when you changed the head? You should always do this anyway as ink can clog the damper. When you prime the damper that uses a lot more suction than the print head uses, so if it is partially...

The banding on the cyan is pretty obvious from the test print, but you also have nozzles missing on the yellow which is causing it. You can often get rid of it by changing your print options and quality. If you print using the W pass setting in Versaworks this takes more passes and can often...

This was my point. Companies like that are truly buying their materials at wholesale. You often get people saying 'how can they sell that much cheaper than me, they must be making nothing on the orders' - nope, they just arent paying anywhere near what we are for materials, they are getting a...

It sounds like it is the power going to the head then. The scan motor should be ok if the head is moving ok for cutting. There isnt really a reliable way to test this other than what you have already done. If it didnt work at all then you could test the power supply to see if it was totally...

There is a big difference between the price you would give to someone bringing in a one off job and getting a bit of a discount than what you would charge someone who is ordering large quantities from you every month. A small trade discount and a wholesale price aren't the same thing

As I mentioned, this was not in the sign or print industry, it was a different area. Do you think you can open a phone shop, call Apple and order two iphones from them at wholesale price? Also, if you are going on a wholesale website and just ordering a few bits and pieces as you need them, you...

Also the power supply often won't just fail all at once and stop working, it can fail gradually over time, work sometimes, but then not others.

The printer uses a lot more power to run the heater elements and print head at the same time than just the cut head, so the cut head will often work fine. It definitely sounds like a bad power supply. When the printer is asking the power supply to provide voltage for the heaters and head at the...

Digiprint can be ok, but anything that they say they dont have in stock they just order in the cheap generic parts from china, then charge loads more for them. They don't sell any genuine parts

Those aren't the correct parts

I also get the ones who say 'if you supply this order of one item at a big discount then i will order hundreds more from you in the future'. In this case I always say 'well I'll charge you full price for this order, then when you place the order for hundreds I will deduct it from that' :D

If he orders wholesale, then he can have a wholesale discount. A small one off order is not wholesale. Tell him he is welcome to open a trade account with you, it needs an initial order of $30,000 then $10,000 per month thereafter to maintain it. It does annoy me a bit when someone asks for a...

Hi, you can get them on alibab https://claraprint.en.alibaba.com/product/62200375807-807342865/Original_SP_540V_Cable_Flex_Cut_Guide_22305109_for_SP_540v_printer.html Are you sure you are looking at the right part ?

I would guess a failing power supply as well. I would look at replacing this first and see if it solves the problem

First step would be to clean the grit rollers and pinch rolllers. I get this occasionally and find pulling the vinyl off the roll before starting the job helps as well as it isnt then having to drag the weight of the roll. I think sometimes the vinyl can sort of stick as it is being fed off the...

If it has leaked onto the print head boards it may already have blown it. Clean everything off and let it fully dry, disconnect the cyan damper from the head and do a test print and see it everything prints ok apart from the cyan. Also check the cyan head manifold carefully for any cracks as...

Look for the service manual, this will normally have exploded diagrams with parts listings. Or post a pic of the part on here and see if anyone knows what it is

If its work you are doing all the time, then you shouldn't really need software to tell you how much it is going to cost. You will know from recent similar jobs what your base costs were. The same way a builder or plumber can look at most jobs and know from experience how much to quote based on...

I might give the customer some mouse traps when its fixed :D

Looking at the pic I think its had a go at chewing the ink lines too,