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Hello all, we've run into an ink supply issue here in Canada with the M5 GX inks (3M Approved) and can't seem to find out when they will be back in stock. Wondering if anyone knows where in the USA sells the M5 GX inks and if they are locally in stock that I could buy and ship to Canada...

We've come across a request for the Llumar dusted crystal but can't get access to the material. We would like to find a match to it but we can't get a sample of it. Does anyone know of a material or close match to this? Chaz

Hi all so we're starting to look at getting into backlighting dimensional lettering (like photos-dont know if they uploaded, writing on phone) and i've got a few questions that I'm just not too sure of the led placement etc.. My thought on construction would be the acrylic face, pinned with a...

You can purchase an artwork file but if my memory serves me the pin placement is not included... if i'm wrong someone please correct me. Typically if we want to produce our own pattern we will pay for the custom stud placement. Little more expensive but in the long run it evens itself out - if...

Hi All, the distributor that I've been using for Gen Form (etch) here is no longer carrying them so wondering if anyone else knows where I can purchase Gen form(etch)? Chaz

check your settings in cut-server. Manager Cutters > "Plotter name" - Configure > Select device settings (or create new one) and press configure > There are radio buttons "use device values - override device values - change device values" It is most likely here that you have the change device...

Just wanted to thank everyone for their input on this as it really helped! The container was repainted but in really rough shape but it worked out pretty well. Chaz

On single pane glass on the exterior side won't do anything to the glass. There won't be enough heat gain to cause thermal breakage especially on a NW face with no shading. We do it all the time here in Calgary. I would check to see if the glass is tempered as well - if it is there would be no...

We use Lowry Sales here but I'm not too sure if they have a location anywhere near you. Chaz

Hi all, We're no stranger to dimensional lettering but we've got a job right now that has us stumped on which materials to use and how to install. We have 6 letters at 47" high (30" AFF), looking for some thickness (maybe 3/8" - 1/2"), spaced off the wall accordingly, and black colour. My first...

Can you share a photo of the issue? Chaz

ND, TCT, grimco, TG, All graphic, Western rim, Cansel. Thats all I can think of off the top of my head. Chaz

PM me with email. Chaz

You could try multi-strike on the white but I would allow for dry time on each pass. If you try to lay down too much white it will start to crack, pool, and or run. Chaz

I would also be interested in the service program for an s50670 if someone has it. Chaz

There is a new product from aslan that has a magnetic property to it and you can just laminate with dry erase. Check out your local ND and ask them about the new aslan products. We haven't tried it yet but it looks like it will work well. Chaz

That would be the first thing tech support would have you do. If that narrows it down to the network then I would start with a different run of cable if you can, if you change out the cable and its fine, check the terminations at the wall plates(if the cables are run through walls). After that I...

I would try hooking directly up using the supplied USB. If you still have the issue you can narrow it down to the printer itself, if you don't get the issue again it's not the printer but somewhere in the network. Chaz

I've never tried printing on this before, from what I can find it looks to be a flag material? I've tried on polyester window film and like AKwrapguy said, its very tricky. 1 or 2 degrees can change the outcome of the print. Good luck, sorry I couldn't have been more help. Chaz

What materials are you printing on? Chaz