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  1. Who is responsible for paying for repairs a serviceman created by their own doing?

    FB500. its a hybrid flatbed... so you put the media on the belt and it'll feed it through. the Alignment bar is what you push the media against to "align" it all.. It's just a channel of aluminum. They wanted something like $2000 for it... when we could machine one in shop for $20 in parts...
  2. Who is responsible for paying for repairs a serviceman created by their own doing?

    Our flatbed printer doesn't print perfectly square. The tech says it's the alignment bar... That they bend over time because people jam wood into them all the time.and they eventually flex. Now.... We only use it to print on coro, so we found it hard to believe. We took it out ourselves... Used...
  3. Lead times

    Hopefully your proffit margins are high enough you can afford to pay your employees some overtime. We have enough people that most jobs can be rush delivered on time. But on Friday we get a call from our local sports team asking if we can do 6,000 4" flop stickers. They want to put them in...
  4. Need Help Quoting Software???

    Signs tracker seems nice. We still use paper work orders for everything... It sucks. $60 a month for 10 users is a no brainer. It'd be nice for the sorting alone... But it's really be nice to see a list of upcoming jobs, what material they use...so I can prepare. It doesn't happen often...
  5. Sign Application Table

    Hey now. Don't question the guy with multi - multi-million dollar contracts, who could afford a "30,000 table if he wanted to". I usually don't like critiquing either... but :oops: https://www.heresyoursignshop.com/home.html You can see how he designs a car wrap in 15-30 minutes. The bright...
  6. Sheet Cut

    Try turning it off and then on again. Sometimes ours glitches and the blade holder will lower and lift with the crosscut blade. It may look like it's doing the Cross cut... But it shouldn't be. Odds are it's lowering with the Cross cut blade.. but it's still the crosscut blade doing the...
  7. Different Materials v colours

    I1pro is the most common affordable. I've never used signlab before. Before buying a spectro make sure it can create it's own ICC profiles. It may be an optional add on that costs money. My printer came with flexi... They wanted $2000 so I could create my own ICC profiles. Onyx has different...
  8. Suggestions Solvent to Latex

    I have. Mine had a faulty sensor in it... we had a tech out the next day to replace it. Quick and painless - I believe it's a 1 year warranty... but dont quote me on that. You're in NY so you should be fine. You're about an hour from Grimco... Their techs are usually pretty good. HP is also...
  9. 8048 Shrinking

    Aw man. You guys just got me onto 8048... I custom ordered a ton of 30" rolls and everything. Hopefully it's just a setting issue! All the rolls we've used so far have been good... But most of the stuff is out the door within a day so we never see if the final product is shrinking or not...
  10. Suggestions Solvent to Latex

    Everything. We have solvent, Uv and latex. Each have their up and downs... Latex heads are cheap. We've used it for 6 months and haven't had to replace a head...our solvent needed $30,000 in replacement heads after 5 years. That's a worst case scenario... Most people go through 1-2 heads in 5...
  11. Can I print in a 8.5x11 sheet of paper on my Roland by 540?

    Any specific reason you want to? Why not just throw it into your desktop printer and print it from there? Or bring it to a kinkos (Are they still a thing?) and print from their machines onto it.
  12. Transparent Vinyl

    Using a good cast laminate would work. Like 8518... It does have a slight yellow tint to it though. I wouldn't use a cloudy non optically clear overlam. There's lots of transparent vinyls out there... Ij40 has a clear, 180 has a clear... One thing to make note of though, if you dont have the...
  13. Need Help At what Ink level do you replace your ink

    At least on older vehicles it was bad to let the tank run low because the pump had to work harder which caused premature failures. After having to cut a square out right above the fuel tank in my Trans am trunk, so I could get to the fuel pump and replace it... I started filling up at the...
  14. Onyx postershop unable to read size from printer

    We use onyx 12 at work and I have the same issue. I thought it was just a hp thing. I took advantage of the 25% off and upgraded from flexi to onyx on my home printer... It never had the problem, so I emailed onyx and asked about it. Onyx says its a bug in 12 and to upgrade to 18... $2500. I...
  15. Customer requesting refund

    No. There's actually a website where you upload the pdf... It removes the password and you redownload a new pdf. I think it was - https://smallpdf.com/unlock-pdf though there's lots of sites in there. I didn't look into it to see what files it would or would not remove the password from... But...
  16. Customer requesting refund

    Id still keep an eye out. A customer sent us a pdf that was password protected...I needed to change something in it, and their art guy was on vacation. A quick Google search and about 30 seconds and the pdf was editable and password was removed.... It's not hard, and anyone who can Google...
  17. Need Help At what Ink level do you replace your ink

    When I was new I changed it when it said low also. You can run out of ink mid print... Change it to a new tank 5 minutes later and it'll still print perfectly (for the most part). I once didn't notice and by the time I did it canceled the print. I'm not sure what the hard time limit is... But...
  18. Rant Is it unreasonable to turn these projects down?

    It's their right... but it doesn't mean "They're right". I can go on Ebay or china and buy whatever print I need of whatever size. Especially from China... piracy is so rampant you can get your hands on anything. It's the MP3 / Netflix debacle all over again. They don't want to give up an inch...
  19. Onyx postershop unable to read size from printer

    Have you restarted onyx? My onyx will read the page size on the first print. It'll read as many roll changes as I do.. until the printer goes to sleep. Once I wake it up, it'll always say no media is loaded... I can manually select the page size and it'll print... but thats it. Once I restart...
  20. Rant Is it unreasonable to turn these projects down?

    It's like speeding. You know it's wrong and there's a fine... But everyone does it. Some people cuss at the cops giving them a ticket... Some know they were skirting the rules and took the risk. The Law is black and white. You're not allowed to reproduce someone's artwork without their...
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