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You have to push the remote button on the printer to make it ready to receive the data from the RIP. That's probably the issue!

The cap top seals up to the bottom of the head and a pump pulls a vacuum so that ink flows through the head and into your waste tank. This is what pulls clogs out. If the cap top can't create a seal with the head, the vacuum the pump pulls is either too weak or non-existent so it just pulls air...

This sounds about right. I read somewhere Versaworks recommends having at least 40gb free.

Soft uses the least amount of ink and is pretty much useless for getting rid of clogged nozzles. It is what I would set it to for the auto cleanings though so you don't waste a lot of ink but still keep the nozzles fresh. Normal uses about double that of soft. Not a ton but enough that it is...

It sounds like it's the maintenance station for sure. I'm willing to bet the original head was fine too and the station has been the problem the whole time. The cap top should be changed at least once per year and the manufacturer even recommend changing the whole station once per year but most...

If the machine was properly uninstalled there is no reason to think it's bad idea. I had a JFX that started out as a trade show machine, was decommissioned, shipped across the country to us where we demoed it for a while, then decommissioned it ourselves and shipped it across the country, then...

Yeah I jumped the gun on that. if it's flushed properly and then unplugged it should be good. If not, there could be issue.

I would have them plug it in and run a nozzle check for you. In my experience UV does much better than solvent when sitting around but it can still cause issues.

You're going to kick yourself but, is the printer in remote mode?

That error just means you can't print from a program like Illustrator using a windows driver. It shows that message to everyone using Rasterlink. You should be able to print from the RIP. Have you tried printing yet?

I agree with unclebun on the offset. With the jagged edges I would check to make sure the blade is spinning freely in the holder. There might be some vinyl stuck in there keeping it from moving smoothly.

If it's happening on both machines at the same time I would be leaning more towards environment or you have bad ink.

I'm not an expert but in my experience it has always been under $600 but some people ask for it just to be sure in case it gets over $600 throughout the year. Also, as far as I know it's only for contract work. Did they hire you as a contractor or did your business provide a service? Those are...

Check your offset setting and make sure it matches the blade. If you changed blade angles recently but didn't change the offset, it give you issues like this. If the tip of the blade is broken or rounded it will also mess with the offset.

I have them in stock here in Denver. Here's a link to order!

Only do the 500mm test. Changing to 250 overwrites the setting. You always want to use the 500mm adjustment if you can. I can't remember if Flexi 8 has this feature, it's in the newer ones for sure, but look around for a function called, "Print Size Compensation" It will print a line that you...

Those are the defaults and they work well without using a lot of ink. If the machine sits for long periods of time like multiple days in a row you might want to turn cleanings on to 12 hours.

A lot of states have sales tax exemptions on manufacturing equipment. Makes sense. The more machines producing theoretically would mean more tax revenue in the future.

Unfortunately I haven't done it on that model but it should be in the tech manual. I might have it in my collection. I'll take a look and let you know. Thanks!

This is an electrical short. Either a cable is not plugged in properly, is damaged, is dirty, and/or the head is damaged electronically or dirty. I've seen it so many times in my career I have no doubt that is what is going on. Usually I start by changing the head cables and clean the terminals...