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  1. When you outsource, do you tell the customer?

    "If you outsource to someone and that other person fubars, you going to tell the client that it was outsourced or are you going to eat the cost (if that vendor charges for another one) and not pass that on to the customer in order to preserve that perception that "you" don't outsource?" Of...

  3. When you outsource, do you tell the customer?

    No. Why should I? I don't discuss how will make things, where the materials come from etc. If someone specifically asks if we do a particular product in house I will be truthful, but why answer questions that aren't asked and don't really matter to the client.
  4.

    TBT

    These were done around 1981. Handlettered on aluminum . Took these photos last week.

  5. Sponsorship Banners

    Yep we do a lot of these and always have issues with logo files. I start by telling them up front what to get from the clients. Then I go through the received files quickly and flag the ones that need replacement. After replacements are sent any that are bad I do a quick check for better...

  6. Suggestions Sprocket cleaning plotter FX edge 1&2

    I use the Bic pen barrel trick to work it loose then wipe with an alcohol swab.
  7.

    Bracket and Sign update...happy ending

    Very nice. I agree about touch up

  8. WalMart Install 10x8 mural for $240 fair?

    No.

  9. Working with Cedar

    Sounds like it's going to require some experimenting. If I was doing those specs I'd carve the sign first, then apply a oil based white wash stain. Then over that a clear. Apply the mask and hit the letters with another coat of the same clear and peel the mask and let dry. Then mask again and...
  10.

    Need Help Sign Cut Too Short

    As has been said you can reconfigure the box to accept the faces.And it can be done so the face remains centered

  11. 12'x6' sign without seam?

    Why do they want it without a seam?
  12.

    Brackets and substrate question

    As has been said, it could be done as a hanging sign, for which I would use 3/4" MDO and sign hangers. Or you could use fence components like Texas suggested and use 6mm ACM. see pic. In that case I would do 2 or 3 on top and a couple on each side. It looks like they used that type of hanger on...

  13. Suggestions Looking for satin / luster look adhesive material

    satin wrap vinyl

  14. Discussion How 'bout any of you................... ??

    Yea, I joined, only to help out some customers. Never use and have never seen any use for it.

  15. Political signs

    Probably not...they are marketed directly by large suppliers. But it doesn't hurt to offer to quote with the disclaimer that it's not your usual type of product so the price might be higher.
  16.

    Mounting a Raceway When There's Nothing Behind

    Threaded rod comes in many diameters. For installing something like a raceway with letters it would be wise to use 3/8" to 1/2" and use some steel angle for the battens.
  17.

    Suggestions Storefront Window Vinyl - Single Words Layout

    All the same font height and agree about dropping the "Spirit". An Upper/lower case design might be worth a look
  18.

    Mounting a Raceway When There's Nothing Behind

    What Patco said

  19. Liquid clear caot for Thermal Prints

    Thanks George

  20. Gerber Egde New user

    If you are talkng about the cleaners here they are https://www.amazon.com/Cleanmo-Isopropyl-Cleaning-Electronics-Printhead/dp/B01DVNRJTC/ref=sr_1_9?crid=1GYMBKGQO4A3&keywords=thermal+printhead+cleaner&qid=1579898302&sprefix=thermal+prinmth%2Caps%2C258&sr=8-9

  21. Gerber Egde New user

    and pay attention to keeping that printhead clean with the correct wipes. They are also sold for cleaning credit card printers and the like
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