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Can you post a picture of what the job looks like in GoSign?

The only tool you have to thread anything on to remove from the table top is the V-Cut Tools. The other tools slide in and out just like they do in the tangential modules.

This is what we built out of 1/2" foam board. We printed the wood pattern on our Flora demo unit and used the V-Cut Tool and the Heavy Duty Cutout Tool (Should have used the EOT but we didn't have one at the time) to cut it out on the Summa F Series demo unit. We included holders for the tools...

They are moving more and more of their services to PrintOS. The Media locator is available here: https://www.printos.com/ml/#/medialocator

Not a problem. The issue you were running into is because the bottom of the image in Illustrator is where the plug in puts the leading edge of the registration marks, the black line circled in the attached photo. It doesn't matter if you rotate the entire image + registration marks later...

Your cutter only has a 62" wide working area. Your job is designed at about 65" wide and 88" wide in the previews you uploaded. Delete the registration marks off of the job in Illustrator and rotate the job, then put the marks back on. Your job size plus the marks can't be more than the...

The area where the ink leak occurs would only damage components on a 700W's white ink circulation tray, it is no where near the electronics that have to do with the screen. Also the ink leak was not on every printer. HP has a serial number list of printers that had the faulty luer lock...

Xrite used to have an i1 branded monitor calibration solution that was fairly inexpensive and easy to use. It looks like that solution has now been taken over by Calibrite (https://calibrite.com/us/product-category/photographers/) and rebranded as their Color Checker series. They have four...

Royal Sovereign has a lot of videos on their YouTube page. https://www.youtube.com/user/RoyalSovereignUSA/videos

I have been playing with the files. In Flexi the 3 files show the same color name and same spot percentage and when you change them to RGB they all change to 94,94,94. When I opened the 3 original pdf files you sent to me in Acrobat Pro on the same monitor and put them side by side you can see...

John what file format are you saving the file out of Flexi with? Can you send me the file with and without the contour cut applied? I want to test it here in the office. Chris

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It looks like you recently replaced the maintenance station based on how clean the tubes are. I also noticed that no ink was flowing thru the maintenance station tubes. Sometimes you need to wet the cap before it will start to seal on the head, especially if it is a new head and new maintenance...

GRS is looking to hire a Field Service Technician based out of our Wharton, NJ office. Anyone interested can submit their resume on our Indeed posting below or by email to info@thegrs.com...

PM sent.

That message typically means one of the doors is either open or the sensor for the door is not being triggered properly.

The Mutoh UV ink isn't rated for 3 to 5 years, that is their eco-solvent inks. Depending on the ink type and the material used, 6 months to 1.5 years is the all you would get.

If you run the job in uni-directional mode does it still do it? To me it looks like static causing the ink to drift while it is printing. If the head isn't in the printer level and you switch to a uni-directional print mode it might improve the print quality. The head height changing the...

I can see your point but I can also see Summa's point. From Summa's side of things, Summa's software is working as advertised and it is your Rip software that isn't. This issue is really up to reseller of the equipment, not Summa, to ask presales questions. That is the part of the reason...

You can purchase a subscription copy of Flexi from thegrs.com/Flexi .