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The Latex series is vulnerable to head strikes and media jams because of the heat that is applied by the dryer. Banner media is more prone because it gets very soft when hot and there isn't any liner to hold it stiff. Be sure to select "Banner" when loading banner as it increases the vacuum...

I think you are using very good business intuition. I have not seen this type of behavior but I would also be skeptical about the legitimacy, not because of the accent, but because of the resistance to discuss in person. It's getting harder and harder to be protected as a seller, especially with...

It looks like a bad printhead, but your tests look perfect. It could be a profile issue where the ink limits for LM and LC are slightly off. You could try another profile to see if that fixes it. The LM and LC inks are slowly ramped in and out to mix with M and C and if you are printing a...

This could be several things, and you didn't mention if this is an ongoing thing or just happened so it's hard to pinpoint what is going on. You also don't mention if this is just on one material or all. Here is what I would do. What rip are you using too? I like that you are using the color...

That is a strange one. My suggestion is to upload a screenshot of an example you are experiencing and let others try and recreate the issue. I thought it might be something to do with looped paths, but as hard as I tried I couldn't replicate your issues. Every so often I run into a similar issue...

Is this a Gerber Edge FX, or Edge1/2? I am assuming that you have an FX based on the USB, unless you are using a USB to Parallel adapter. If it's an FX then you can look in your Windows Device Manager and see if it's showing up in the USB device list. If it's a USB adapter then you should see...

Just a warning that gold foil fades over a couple years.

That was really cool. Thank you for re-dropping that here. I have used many templates and none are better than Stanley! I prefer Mr. Clipart because I feel as though their templates account for body curvature and I have yet to get one wrong from them. Not the case with Bad Wraps. The Bad Wraps...

I use Flexi cloud, and before that Flexi 7.5 and while neither are/were multi-core 64 bit programs I did see a significant step up in productivity in running my production manager on a modern PC with lots of ram and cores. However, the biggest upgrade benefit was the relatively small investment...

I agree 100%. Always read the spec sheet. I learned my lesson years ago when I used 3M 1080 White Aluminum. That stuff is directional my friends and must be used in the same direction throughout the job. I read this after the job was complete. I thought that is was irresponsible for 3M not to...

It's possible that during the firmware update that the plotter IO language got changed from GPL to HPGL or vice versa. Try the opposite of the current setting and see if that works. If not then put it back to the original setting. FYI it's always good practice to take notes (phone photos) of the...

Open your manual to ARMS calibration, and follow the instructions. This will tell you if your ARMS is off. While you're at it you should make sure the blade holder mount screws are tight and that there isn't excessive play on the rail rollers. For my ARMS calibration it requires a preprinted...

It's an interesting puzzle for sure. It looks just like a bad print head but if you are saying you have replaced both c/lc heads then that does point to an ink delivery problem. The fact that your print head refills while cold makes me think there is a heat related issue such as a hose line...

I say yes and no. You need to create a new preset if you do not have access to a higher pass profile. Simply copy your normal profile presets and name it a higher pass then change the driver settings for your printer to increase the pass count and direction.

You need to print this file. http://www.signmakersltd.com/wp-content/uploads/2016/01/PMS_Color_Chart.pdf before making any changes. Compare the output of your colors to a Pantone color book. If the colors are close then simply choose the best looking blue you can find and source this color in...

You might want to try different output file types. I have had seemingly simple things go from strange to perfect by saving out from PDF to EPS.

IJ35C is a good everyday decal material but when I need a versatile vinyl then I stick with Substance Inc. Icon 2755. It is sticky, minimal shrinkage, air regress, no logos on the liner and very nice to print on. I t also is great for flatbeds. Here is a link Substance Incorporated - DIGITAL...

What does your test plot look like? If it is wobbly like your job then it's a graptec problem, but if it's perfect then there's something with your job file. It looks like pen mode with a knife in the holder or an excessive offset. If the plotter test mark is straight then check your setup...

Like AF said above, try the HP Backlit profile as a base point, and then save out a new preset copy. The first thing I would do (if the out of the box preset wasn't cutting it) is change the temp to as low as it can go on the dryer and high on the curing. Then I would print a PMS Color chart...

I can sell you any one template for $25-$35 USD depending on year and completeness. Paypal or CC. Call 805-579-1111 or email me production@dirtdigits.com