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iOne pro and ipublisher here - works great with Versaworks.

The original spring that shipped with the unit did not have enough force to properly seat the captop. This will cause what you are seeing. Get the updated spring from your dealer.

it's your captop - you need to get the updated one and replace it. In the early ones they had issues with both the spring pressure and the drain lines from it. Make sure you get the updated one and the spring assembly for it as well. Your dealer should be able to get it for you quickly.

It sounds like you have had a bad experience on this but I can say as a tech, I have seen many times when Roland DGA has not only covered an entire repair, but done it when I felt they were right in saying they wouldn't. I have replaced heads before where it was obvious the damage was from a...

The law you are referring to is the Magnuson-Moss warranty Improvement act and the Clayton Antitrust Act. They both apply to consumer items, NOT commercial machinery. IBM did lose on this one as the items they were voiding the warranty act on were consumer level (general public) pieces of...

Thanks!

Here is a video showing the new print modes and speeds: http://youtu.be/tqg7CjGpE1w

yes it is

not quite sure what you are trying to do - are trying to setup a chart wit the Pantone colors?

a common misconception is that since it is a CMYK printer, you must convert to CMYK before sending it to the printer. The printers have a much larger gamut or available color output than SWOP CMYK. Let the RIP bring the colors in and you will get a much richer print.

It is clipping the edge of the EPS file - the minimum margin should be set at 0.10 in the queue settings. Remember that it will affect your overall measurements by adding this to each edge but it will prevent the clipping you are seeing.

Can you export out of Omega in PDF or EPS? If you can then there should be no issues.

Duracal Leopard print is from Imprintables warehouse - Mike Koval is a member on the forum and can help you with it.

It can get dirty and affect the feed calibration. Clean it just like the other encoder with alcohol and it should be fine. Had one a while back that had a small glob of crud on it and it threw the whole print and cut accuracy way off. Cleaned it and everything was back to good!

looks like it's trying to shoot off the end of the printer. Eeeesh.

here is a PDF on how to change them out. Capping station replacement

How did the date go? :smile:

I like Seramark better than Photoex. It has better opacity and seems to get a better print.

I agree with Mike - you have the heater controls in the software set to default media settings. It will override the machine settings. Not a bad way to work but I think that is the issue here.

looks like a cap top issue to me. Make sure all of the tubing is clear from the captop to the drain bottle. i replaced a cap top a couple of days ago that was clogged and started the printer back up to find that the drain line from the pump to the bottle was clogged. It blew the endcap off the...