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Did you buy the cutter used or from a vendor? First line of help is always the vendor. Common problem with this machine. Check in your Device Manager, under the PORT(COMM and LPT) settings, to see if you have Prolific USB to Serial (COMX) listed. If not, the cable is not configured, or...

The manual for the SP is the same for the 300 and 540. The 300 had USB and the 540 only has Ethernet.

Usually a dealer can get you either a Full ISO or an "offline updater" Worst case, pay for the install disk... ask your dealer and they can order from Roland.

Or use 3M 7725 with mylar backing... usually holds better than paper liners.

Welcome - have family in Apex

+1 Roland VersaCamm or Summa DC4x

What software do you have? This will make a big difference as well. I would think your next hurdle would be figuring out how to "die cut" your final job when combining one decal on top of a printed pattern. Do you have the artwork for both of these? Registration marks have to come into play...

Would make more sense that you would be getting a motor error rather than encoder... odd. I would move on the the cut carriage cable and print carriage cable or board... both of these pass info from the cut and print assemblies to the main board. A break in communication might be causing this.

What version of Flexi? Even though the ink is different, I really did get decent results using the CJ-500 Pigment ink profiles with the eco-sol max inkset.

Think I am in the same boat AUTO-FX. Fired up the coffee pot about 30 minutes ago.

Does it set up the media correctly? Will it allow you to do cleaning cycle? Do you receive a specific error message when trying to do the DEMO print?

You have to remove the back black cover to gain access to the mainboard. When checking the fuse with a Multi-meter, you MUST turn power off and unplug the power cable to the printer. Set your meter to measure OHMs and it should peg out when the leads touch each end of the fuse. If it does not...

Nice catch

Replace the cap top and both dampers on this head. Once replaced, recommend you check the capping position also... may be too high and pressing against the head, compressing the rubber seal too much allowing the captop sponge to contact the head. This can lead to a siphoning effect.

Glad to have you aboard. Welcome

Check the fuse on the mainboard.... sounds like one has popped. Did you pull the power cable out while you were removing and/or re-installing the printhead?

FYI, I just paid a plumber to fix an issue at my house and their hourly rate was $244.00. Plus a $30 dispatch fee and parts.

You might want to contact Brandon708 here on Signs101... He might have a Flexi PRO 7.x dongle for sale

Good deal.

Close Flexi, then go to START>PROGRAMS>SAI>SAI PRODUCTION SUITE>PREFERENCES MANAGER Choose - Factory Defaults Then click the Load button at the bottom. Restart your PC and start Flexi again. You will need to add your printer and other devices back into Production Manager so be sure to get...