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Sometimes on specialty vinyl I take a permanent marker and fill in the marks with more color just in case it isn't thick enough to read. The sensor could need an adjustment too. I've seen this before where it will read the first one as the threshold was just enough on that one but not high...

I have seen this too since switching to 19. Print the file, go to put back in the machine after laminating the next day and the cut file is lost. Flexi is too unstable to keep the software open for a day without restarting so sometimes there is no workaround. But on simple files or where I...

I know the issue. Sometimes you don't see it until it's too late. Normally the way I (kinda) check for this is to select all and compound all the lines together. You will then start to see "open" areas of the lines that are over the top of other lines. You still have to go through and...

I was just basing off their triangle tube pricing shown on their site. Pricing seems about the same for a large box.

In my pre-written responses (to most first inquires) I explain that the entire shipping industry is having issues right now as I know many say they want it shipped via some other service. While we do have a FedEx account I only use it when the customer has a big order and requests it or wants...

Priority Mail is my biggest problem because people are paying extra for that service and it seems to be slower than First Class a lot of times. I seriously had two orders I looked up today that took over a month to get delivered that were U.S. address and Priority Mail shipped. I already...

Anyone else seeing the scam USPS has going on right now? I'm constantly dealing with customers because USPS states they never picked up packages we shipped (they clearly did). Seems like they are just randomly scanning things in if they feel like it. Even have had some customers state their...

First let me preface by stating I am comparing my new to me VS-300i to my old SP-300V I have been running for over 10 years. The SP prints my stock Flexisign Red (RGB 255,0,0) pretty much perfect. It's deep and solid like a red sign vinyl (though I do get white spots occasionally). Both...

Thanks...that was the issue. But I swear I had a similar issue before that had to do with a Flexisign setting.

Pretty sure I've had this problem before and it was a setting with color trapping or overprint (or something) but after hours of searching and playing with settings I couldn't find the answer. I drew this simple box to show the issue. There is no stroke. Just a simple red box on top of solid...

I think my issue was a combination of things. Non-OEM cap tops was the start, partially clogged drain line was another (I think) and at some point the cap tops got adjusted too high causing the cross contamination. All is sorted now. Well besides after updating to a new computer and Flexisign...

Just double checking that after you close the program have you tried saving a new file in the preference manager? I seem to recall having something similar happen like this many years ago and I think one of the files I saved in preference manager became corrupt as it wouldn't load my tool bars...

Anytime I make changes like this I always save an updated version in the preference manager. I know a few times a year I go to open up Flexi and my menus are all out of place for whatever reason so I'm always glad that I can go into preference manager and restore them.

Yeah, have to unmask stuff all the time that is created by customers/designers. Not sure why its there but I'm so used to it now I don't even think twice about it.

Like others, I can't operate without dual monitors. Makes multitasking so much better. I have two office computers and 1 home computer all have dual monitors. Even when I travel and remote in my laptop has an extra monitor. And 4K is the (new) way to go. On my main office computer I design...

That was a temporary fix for me too (used two old cutting blades) but then it went back to grinding. I got all the parts here that you replaced yours with so now I'm wondering if they will even fix it.

I can't say for 100% since I don't have a Mutoh, but I know in Flexi you can tell it what kind of crop marks to print (mine lists Roland since it is connected to the computer). I would guess it would do the same for you even though you are printing on the Mutoh; you should be able to print...

I mainly just buy vinyl and have been having to source it from several different sellers instead of just ordering from one place. Or I have to order it in a smaller/larger roll than I normally do. Started well over a month ago for me.

I know this is an old thread but I'm having the same issue. It keeps coming back even after I have replaced the cap top and the dampers. It's random enough it hasn't been a concern but dealing with it once a week now even after replacing some things has me concerned. I have replaced both...

I can select what output profile I want used on either printer even though it is showing the default one correctly for each printer. If I go into C:/Program Files (x86)/SAi/SAi Production Suite Cloud/Profiles there is one named "default.upc" but if I go into /default/ folder there is nothing in...