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Decided to try again today since I know SAI isn't super fast to respond to support tickets (if at all). But same results. As soon as I plugged in the set up for the VS my SP wouldn't print colors right again. Deleted the VS printer from production manager but still printed wrong. Closed PM...

I don't think it has anything to do with the machines but Flexi seems to be using the new profile on the old machine for some reason. Even though I have separate profiles for each machine. Surely Flexi doesn't require you use the same profile for all machines hooked to that computer but is...

Finally broke down and bought a new (to me) VS-300i to help out with my old SP-300v and for some reason now my SP colors are all way off. I double checked and I'm using the same profile I always have been using so not sure why the sudden change. Only thing I changed was the name so it's easier...

Unfortunately this doesn't help. Doesn't matter what kind of image it is or if I try and rasterize the image in Flex, still happens. Rasterizing in 150dpi or below does seem to work but then the outline is all jagged. This is not something that is rare...it always happens. As stated in my...

I have had an SP-300V for about 10 years now that I bought used. It has been great with an issue here and there. But after owning so long I can normally track down an issue fairly quickly. We have been swamped lately so have been considering picking up another one if the right deal came along...

Softproofing oddly doesn't change the color of the silver in either file but will make the black washed out. I may update this with the file (once I run across the issue again) so I can upload it here to see if it acts odd for others. If it matters the color that is giving me issues is a LAB...

Still not fixed. As Jim said the stiff wipers can cause the noise problem. But mine is past that as I am using soft wipers now. At some point I was using the harder ones and that is probably got me where I am today. Just been too lazy to take apart. Since it has been almost a year and...

If all else fails fiverr.com

I can't figure this one out. I have a silver I added to my color chart (many years ago) but some random files when I try to use it the color converts to a tan color just in the software. I'm pretty sure it prints as silver but if I'm trying to preview the image for a customer it doesn't look...

From my experience it always came back with the information on there after the repairs. I just reinstalled and started it right back up.

3 years later still running into the problem. Trying to print a 24"x6" solid red stripe and I am on about print 15 now because everyone I print has a random spot (or 10) on it. Needless to say all my profit has gone out the window today. Orajet 3551RA screwing me over this time.

I'm sure this won't help since I'm on v12 but it views just fine for me. See screenshot.

When I open the file in flexi one is black and one is offwhite (can still set it on my white background once I unmask and remove the blue background). But when I unmask it the letters go black. Is that what you are asking?

First, let me say that I am fine with the isolation as a safety precaution (to keep are hospitals from being overran) and I am not a conspiracy theorist. But NO ONE knows the actual mortality numbers right now (if you listen to the news and use common sense the numbers don't add up). While...

While I've had good luck with my used SP-300V I bought about 10 years ago (fully functional form the beginning) I did not have good luck with "working" VS-640 I bought from Ordway Sign Supply years back. While they say it was properly prepared and essentially factory new when they sent it to me...

In all honesty it hasn't been fixed. I have just been running it without the scraper for months now. This obviously requires a little more frequent cleaning but has been good so far. Now I have the parts but am afraid to jump into pulling it apart in case I need another part. With this...

I have yet to upgrade to 19 due to the color horror stories I have heard so I am on 12 Cloud SP3 p4 2568. But lately I have noticed all kinds of odd things happening: When I have several windows open and go to look at "more windows" it automatically asks me on each and every window I have open...

We have one page installation instructions on the back of our the receipts we print and send to our customers. But it also states how to find more detailed instructions in the help section on our site. We show both top hinge and center hinge installation methods with step by step pictures of...

And I should add their original thought to fix their mistake was just make them slightly bigger to cover up the mess. o_O

In my 20 years in business this may be the oddest customer I have dealt with. I made some custom wheel center cap decals for a customer. Circular in shape and printed on brushed aluminum material. Turned out great looking. Customer had asked a few questions before placing the order in which...