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  1. MUTOH Firmware, 1000ml ink & the truth :)

    The latest firmware, V2.01 will allow you to use 1000 ml inks. I could be wrong but the way I understand the attached screenshot below, there should be no reason why this firmware will not work as long as you will be using MSA ver 3.0.0 or higher (btw, the latest version of MSA in now ver 4.1.9.
  2. MUTOH Firmware, 1000ml ink & the truth :)

    Genuine 1000ml inks come with one ink card included inside the box
  3. Need Help Help fixing Mutoh VJ628

    Chances are the knob had been inserted while the pressure roller release bar (B-12 on attached screenshot) is in the wrong position.
  4. Need Help Mutoh VJ1204 'E068' error - I've replaced everything

    It seems you have replaced just about everything to fix this error as per attached troubleshooting guide
  5. What's this piece???

    That is the absorber material between the printhead and the plastic ramp
  6. Need Help Magenta line after dark colors print

    The printhead slant adjustment is most likely out, the printhead needs to be rotated so that all colors line up to the reference color.
  7. Ink Smear Mutoh 1204

    Looks like bad over spray issue with the Cyan nozzles
  8. Print head on ValueJet 1614 sticking at beginning of print, ERR 074 code

    A firmware update will usually fix this issue, something to do with the timing between the release of the lock and when the carriage starts moving.
  9. Mutoh Valuejet 1324 - Missing Channels

    After you replace the parts mentioned and still have the same problem, think about replacing your ink. I am not sure how good or compatible Nutec ink is to the original Mutoh ink
  10. Having issues with my mutoh valuecut 1300

    One way to get around this is to stick a Post-it note over each registration mark before laminating, then cut out the Post-it note afterwards so there is no more laminate on the registration marks.
  11. I have problem with my Mutoh 1604

    Assuming you have setup the correct IP addresses in MSA, your computer, and the printer, try disabling Windows Firewall on your computer and see if that will let MSA connect to your printer
  12. Need Help Mutoh 1324x [KYMC] S/C read error

    If you are using genuine Mutoh ink cartridges, the firmware on the printer may have been corrupted
  13. Mutoh 1624x Media buckling

    Having a controlled print environment is the key, ideal room temp should be around 24 deg C (+ or - 2 deg) with 50-60% humidity. Depending on the ink limits on your profiles, you can set the Pre-Heater to 36-40 C degrees, Platen Heater 38-42 degrees C, and Dryer to 45 degrees C and above. To...
  14. Need Help Head temp E1877 error

    See E187 error message troubleshooting guide
  15. Need help

    Is your printer a VJ-1608 or a VJ-1608H(x)? To confirm this, have a look at the label on the printer near the power inlet. The former is the first generation and did not have heated air, make sure you are using the correct printer driver in your RIP software.
  16. Mutoh 1624x Media buckling

    The vacuum setting is on the Media Type sub menu. With this printer model, you can have to 30 (?) Media Types and you can have different values for all of these sub menus, the printer will remember the settings so all you have to do is select the corresponding Media Type to the media loaded on...
  17. Mutoh 1624x Media buckling

    To test if this is heat related, switch off all heaters then send the same job. Set vacuum to high and make sure media is feeding straight, then see what happens.
  18. Hi from the Philippines!

    Mabuhay kabayan, all the best !!!
  19. 1624 emptied its ink bags all over floor last night

    Replace the cap at least once a year. This is only a guess but what could have happened in your case is the cap had swelled and contacted the print head surface causing the ink to be wicked from the nozzles and created a siphon effect which caused the ink to flow to the waste ink bottle.
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