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I'm presuming you are sending EPS files for print-cut jobs. Go to edit your queue setting, under file format section, set your EPS margin to .1 inch or 2 mm. This will give you back the space you are looking for for weeding.

Agree it is most likely a media feed calibration. As balstestrat suggested, get it right in the printer menu, and transfer that value to the RIP.

As this board is primarily an English speaking board, you will most likely get a response if you translate your post into English before posting it.

Check the traces on the 4 head cables on both ends and reseat them. What you are seeing is typically a head cable issue.

Order replacement manifolds and captops from Solventinkjet.com. I have had bad "OEM" caps from Digiprint-Supplies. I buy a good bit from Digiprint, but get caps and dampers from Solventinkjet.com. They also carry manifolds. All 3 of those items are critical for ink system integrity. Failure of...

Be sure your PSD file is flattened. Try saving it as an EPS. PSD layers can impact your image in Onyx.

Reading back through this thread, I see you replaced the caps, but bought them on EBay. Are these Roland OEM caps? If not, I suggest you replace all of them with original Roland OEM caps. After market caps are known to have issues. Then try your cleaning cycle again and see if you are pulling ink.

Your image isn't showing up. Also please post a nozzle check...

You cannot print directly to the printers from Photoshop, you have to print from the Versaworks. I suspect your were sending files to a hot folder in Versaworks previously, and that link was messed up by a Windows update.

See attached...

You can still reset the shot count. The head rank input and the shot count setting don't interact with each other, completely independent of each other.

The Roland drivers for Onyx are not the same as the Roland drivers from Roland, which are for Versaworks. The "drivers" are actually part of the RIP software. In the case of Onyx, you can download individual print install files. The print install files should be included in your Onyx software.

Before changing the motor, try the following. First, turn off the printer on the front. Put the printer in the cleaning mode by holding the cleaning button down and turn on the power. Once the print head has moved to the other end of the printer you should be able to move it freely by hand...

Syyed, Do a search on here about Indonesia and Malaysia. Order at your on risk.

Be sure to follow the procedures in the attached doc.

As always, OEM caps...

I would suggest you "initialize the limit" and see if that improves things. As the caps on that printer end up at a common point at the pump, any air leak can cause issues at both heads. Initializing the limit realigns the home position of the heads exactly centered over the caps. From what I...

Move the head carriage back and forth by hand to check for resistance. If you feel any, clean the bearing guides (4 of them) and lightly lubricate with a swab and 3in1 oil. Put a tiny drop of oil on the side of the bearings. Move the head carriage back and forth by hand to distribute the oil. If...

Your png is blank. Best to use jpg files here.

Is the yellow in the cyan always in the same place when it shows up? It would be good to find out if any other operators had a head crash and if this coincided with this ink issue. The damage that is caused by a head crash doesn't always show as physical damage. You can replace the cap top to...