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Hi All! Trying to track down a problem we're having with our Oce Arizona 365GT. It's been a great printer and only 5 years old. The issue we're having is with the white ink. Every morning when we clean and purge the heads, we have to purge the white ink 10 to 15 times to get all of the nozzles...

Just installed a used Arizona 365gt printer. problem we’re getting the attached error but it triggers on the z axis (displays a z axis error). If we reset the error, it will move up and down on the z but error out again. The bed is perfectly leveled and the z axis motors move freely. If I use a...

Does anyone have a service manual or guidance on replacing the encoder strip and encoder board on a CJV30? Never done it before and have the parts, just need to know how to do it. Any insight would be greatly appreciated.

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Our rip server for our HP just died and we are trying to reinstall Onyx 11 on a new PC. It crashes every time we try to reinstall. I have the dongle inserted and am running it in admin mode. I called Onyx and they said 11 is no longer supported. Does anyone have any insight on how to get this to...

Hi, Looking for any help on a Jetrix 1212fk (KX3). I need to print out a head alignment test to align the heads and can't find any file to do this. There's nothing in the control panel either to print out a chart. We bought the machine 2nd hand and info on this is sparse at best. InkTec won't...

Hi, just bought a used Jetrix 1212FK and looking for a user manual and/or service manual. Also looking for recommendations on inks. Tried contacting Jetrix but didn’t get any response. Any insight/help would be greatly appreciated. Thanks!

Hey Everybody... We're trying to find a good resource for replacement heads for a Mimaki JF1631. We'd also need to source the alignment tools as well. Any input would be greatly appreciated. Thanks Joe

We have a Epson S30670 and can't get it to run any banner material through it without it bunching up as it feeds through. We've had this problem since the day we got it and have tried just about everything to get it to feed correctly. The material will load perfectly but when we get over 5 or 6...

We have a CJV30-130 and am having a ton of trouble with the mark detect. What we have been doing is printing and then taking off the media to laminate and then bringing it back on the printer to do a contour cut. The issue is when we bring it back on to cut, the eye will detect all 4...

Looking for experienced wrap installers in the NW Pennsylvania area. Any input would be appreciated. Thanks

Looking for a Mimaki technician to service our CJV30. Anyone in the Erie, PA area or close (Pittsburgh, Cleveland, Buffalo)? We're racking our brains here trying to get or machine running correctly. We were getting decent prints but the edges on the black channel weren't crisp, almost looks like...

Hi, We have a Mimaki CJV30 and just replaced the head. Now the machine won't boot up. When we turn the main power on, the boot screen will turn on for a fraction of a second and then do nothing. The machine is getting power (I can see the led on the main board is lit). Any ideas? Any help would...

Hi, We have a CJV30 and are having a heck of a time getting all the nozzels to fire correctly. All the nozzels were firing correctly except the black. There was a entire line not firing causing banding in the black. It was suggested we change out the cap and pump which we did today. After...

Hi everyone. New here and looking for a bit of guidance. I just purchased a CJV30-130. During transport, we broke the plastic media feed reels. I'm trying to find a parts list or manual so I can hopefully order the right part. Can anyone help? I tried the Mimaki Bible sticky but all the links...