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When installing the dampers I would take a syringe and pull the ink through to half fill each damper. Then a small charge and then use the cleaning function to pull the ink through. I would be installing a complete new maintenance station, as if the machine has been inactive for a while the ink...

I worked this one out myself. The issue was the positioning of the spit pad housing was incorrect. This should be over to the left on the next screw fixing. The screw fixing was for the cover plate, which is removed to see what is going on and for easier maintenance. SC

Has anyone found a cheaper source for Spit Pads for the Mutoh Valuejet? Or has anyone found a cheap alternative? Thanks SC

After cleaning all my drain pipes and spit tray last week. I have a fine spray of what looks like black ink appearing onto the print bed. I thought this was a build up of fluff/lint around the print head due to printing banners. I have found some banner material reinforcement material can come...

Problem is all I think this customer is doing is trying to get this years permits for free. My question is why wasn't this issue raised before march 2017?!! I have had no pictures from this client but have had issues with the material on other jobs. SC

I've been told once this order is completed they will not be ordering them again. Also they have asked to reprint all 12,000 of them! So I have asked them to return all of them to confirm these have failed. I think they are trying to get this years for free!!! SC

Over the last few years we had a client who would purchase 12,000 sequential numbered 3" front printed digital printed & contour cut badges each year. These are for use in a hospital car park to show the wardens that these are staff parking. 2014, 2015 & 2016 badges I had no complaint using the...

My only issue is customers DO NOT EVER check the proof and even if it was my fault or theirs, it always is looked at as I should of checked it and it's my fault. A proof is for the customer to check (especially if I have had to input the information from a low resolution picture). Yes the typo...

Yes I typed "price" instead of "pride". It was a simple typo error on my part. The issue being if the customer had supplied the wording as a file I wouldn't have a leg to stand on. But they supplied a low res. picture and I have just made an honest typo (yes "c" and "d" are very close on the...

Once again a customer has not properly checked a proof I have sent out this really boils my ****!!!! Even though it states on it that once this is confirmed it is their responsibility. What is annoying is the text that was needed on this sign was supplied from a picture, so mistakes are My...

Pictures please...

Get a request of clients like this all the time. "Yes we have a vector artwork of a squirrel holding a torch whilst eating a sandwich under a spaceship whilst roller skating" We have all the vectors you could possibly think of......NOT SC

One word.......... GREED

If you are lucky that is a head cable, only replace with an original cable as the after market ones can be hit and miss. Then it's the printhead itself. Our printer had a similar issue and the only cure was a new head and cable. Be happy that it hasn't taken out the motherboard as that is big...

Avoid doing KTM graphics at all costs read on...... About 5 years ago we were printing some race gear and clothing for a KTM dealer. The issue was that KTM did not make the items he required. Also the items were being used for publicising KTM and for KTMs official race team. After about 3...

A banner in my opinion is a "temporary sign" No way should a banner last any longer than 2 years. If they expect any longer they should of bought a sign. SC

Sub tank errors are caused due to the sub tank bags not filling up properly. It has nothing to do with unlocking the machine. The last thing I would ever want to let happen is let the sub tanks empty. SC

Have had this problem a lot and I even changed out the sub tank valves twice. Turns out if you are running a bulk ink system the bleed from the top ink tank (where you top the inks up) is not enough. My fix for this is, leave the lids loose as this gives a little more bleed. I haven't had this...

Air release is either used for wrap material or in your case for end users that have no idea how to fit. From what I am reading are these decals being used for a permanent decal or are they being used as demonstrator / courtesy car graphics? Because using 751 is more for a permanent decal and...

Glad you got it up and running again. I find I have to clean mine at least ever 12 months. SC