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  1. Need Help Roland VS-540 cap top not seal, pump tubing length

    I just ordered some myself. This is what you need. For the length, I just normally run them from cap to pump thru the guides with about a half inch of play. Also make sure the connectors on the bottom of the captop and pump are 100% dry with no ink or they can slip off during printing...
  2. Need Help Ordered new DX6 Did I get a fake or ?

    Thank you for contacting me. I have replied to your pm and looking forward to hear from you. Thank you
  3. Need Help Ordered new DX6 Did I get a fake or ?

    Looking for some advise from people who have possibly ordered DX6 print heads before. Did yours have a seal on them. I ordered this from Digiprint supplies for $1685.25 and is my second one from them. This one looks different, the box was open, it didn't have a void seal on it or any seal, the...
  4. Rant What do you think? Van vinyl

    Is this joke? That is.... I don't even know what to say lol . The body shop must be Julien's from the Trailer Park Boys
  5. VS-640 Circulation Ink question

    Thank you for the replies, yes there is cleaning solution cartridges in there instead of the white and metallic.
  6. VS-640 Circulation Ink question

    Hello all and good day. We have a VS640 that is circulating ink 5 times a day and we are not using the white or metallic, it just circulates the solution we have in place of it. Is it possible to turn off this circulation and anyone see any issues it may cause?
  7. Dealer refuses to sell just parts

    Im surprised these companies don't have think tanks on this type of thing. I don't think any company should hold the key to a situation as simple to a printer needing just a maintenance part that takes literally 2 minutes to change that a monkey can do but instead makes the customer wait 4 days...
  8. Dealer refuses to sell just parts

    Just don't buy them from https://www.ebay.com/itm/Capping-station-Cap-Top-for-Roland-FH-740-RA-640-RE-640-VS-640-VS-540-VS-420/183674023938?ssPageName=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649 We ordered this one to tide us over till the others came in since it was free 2 day shipping. The lip...
  9. Dealer refuses to sell just parts

    This one needing the captop is a VS640. We ordered a few yesterday to keep on hand and thank you all for your help on where to buy. Just have to wait till it gets here in the mail and hope we don't get to backed up.
  10. Dealer refuses to sell just parts

    Im still fired up today about this lol and thank you for the replies and info. They are trying to say we aren't allowed to maintain our own merchandise that we paid a premium for and is way out of warranty? Its like Chevrolet saying we cant change our own oil or brakes on a 12 year old truck...
  11. Dealer refuses to sell just parts

    Sad thing now is I was going to finally pull the trigger on a new VG640 in May with them. I don't want to buy anything from them now and not sure what to do with that purchase. It takes under 2 minutes to change a dang cap top that a monkey cad do and they want to charge me dealer labor rate to...
  12. Dealer refuses to sell just parts

    Thank you for the info. I need this cap top today was the problem :( and they wouldn't even give me a price, just said no they have to come out and install it. I should have at least been able to get a price. I will check with the guys you mention and thank you again. I did just find them on...
  13. Dealer refuses to sell just parts

    It’s my local Roland dealer. I don’t want to put them on blast so won’t say their name but wondering if this is standard procedure Roland is doing now? I just was floored they won’t sell to me.
  14. Dealer refuses to sell just parts

    Hi all, has anyone ever had this issue that your Roland dealer won’t sell you maintence parts? They told me they have to install them and can’t sell just the parts. And we only have one one dealer in my area. I just need a cap top and wipers like today. I don’t trust the chinese cap tops, has...
  15. A little help request

    Do you recommend any particular machine for this. We are upgrading in about a month. thank you
  16. Question What happens when a head cable gets pulled out when powered on

    Had some time this weekend to pull the head and inspect it. This is what I found, from a leaking damper. I thought I would have gotten a low temp code if the head was fried but it still had signal to the board. This ink would defiantly fry it right?
  17. Question What happens when a head cable gets pulled out when powered on

    Oh, something else weird to ad, it won't print any nozzle in a test print but it will print a report in service menu. Not sure if that would help in any other last thoughts. It also will print very very faded if trying to print something.
  18. Question What happens when a head cable gets pulled out when powered on

    Thank you for all the advise. I have a bad feeling with everything you said its the head because all colors are out not just one, if was a cable then maybe just that color would be out. I will also look into the board, I didnt see any fuse on it.
  19. Question What happens when a head cable gets pulled out when powered on

    The fuses Checked out good out of the board, I cleaned the cable leads and sockets with alcohol after this happened pretty good. what would be the chances of the print carriage board being possibly damaged? To be honest Im not sure what that board even does. Im going to order up some new cables...
  20. Question What happens when a head cable gets pulled out when powered on

    Thank you very much for all the info, The ink got in cable sockets where the cables plug into the head.
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