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I have checked the file size in preflight and it shows correctly, correct width and height and magnification at 1. Chaz

Ok so this is driving me bonkers! My trial of onyx 12 ended and im back to onyx 10 and ive run about 300ft of ij 36-20 And my sizes are not outputting correctly. After the file rips it shows the correct size in the que, but when it prints it shrinks the print to about 2 inches shorter. I have...

Yeah I saw that after... read the first few post, got lazy and skipped to writing response, then went back and read a few more posts and noticed that :P I guess that's what I get for being lazy :P haha Chaz

All we do is wet install... and to me that doesn't look like water trapped underneath the film but looks to be a smudge or something on the frosting. What frosting was used? what application solution was used? The best solution is one with the least amount of additives. I would go and try and...

double sided decal on clear (white text w/ black background) but the white comes out grey ish on the black. Have tried multiple different things and having the 3 files gives me enough passes of white in between the 2 black backgrounds to give me a solid white text on each side. Chaz

I'm trying to print 3 files on top of each other, which one would think would be easy; mark my starting points and start each file at that point (making sure offsets are the same each time) and hit print. But here's the kicker, for some reason the printer is starting the print approx. 1/8" over...

Been a while since I've worked with artpath but I do remember having issues like this. I've also had other weird issues with Omega that are totally explainable. Only thing I can think of that will fix it, scrap that omega file, and re-type the letter in a new file and then take it into artpath...

A little more information would be helpful. 4x4 but what thickness? makes a difference. http://standoffs.ca/ has a decent selection of hardware that you could use to grip the edge and mount it to the ceiling or a cable/rod system. Chaz

A little more information would be helpful. 4x4 but what thickness? makes a difference. http://standoffs.ca/ has a decent selection of hardware that you could use to grip the edge and mount it to the ceiling or a cable/rod system. Chaz

I had that same issue not too long ago... took a lot of time and wasted ink to fix it. I just kept running heavy cleanings and it eventually came back, i still have 1 nozzle misfiring but doesn't cause any issues in quality/prints so I have just left it. I don't know if this will work in your...

Never heard of it (also don't see any brand). I would be weary about buying a no name machine. From what I've heard the rolls may not be straight or last very long. If anyone can prove me wrong with this I'd be happy to hear about it. Chaz

Depending on what your cut pattern is, we use as a stock mask 3M SCPM-3 (med tack) and when there is a lot of thin crap we would use 3M SCPS-55 (high tack). As far as the liner releasing, that has nothing to do with the pre-mask. I can't remember exactly how long ago, but 3M has changed the...

Depending on the router, maybe check in the settings to see what priority the printer has in the router. If it is lower than say all pc's on the network and there is a lot of traffic, it can bump the printers traffic. I would suggest, if you still have your old router, plug it back in and run a...

I'm right there with you Pat, got another job coming that I'm producing samples for of a 54" high white gradient starting %100 white in the middle and fading out to %0 at the top and bottom. My issue is I keep running into the banding... damn that white! haha Chaz

Had that error once, restarted a couple times and it came back. Had to have tech come out. Chaz

Ok, got it figured out after speaking with Onyx Tech for anyone else who may run into this problem. The Image had been flattened and that's why the gradient wasn't showing correctly. The alpha channel was created correctly (black shows spot color data) but when it shows solid it is not correct...

I agree with Pat. One of those would be your best bet mounted to a frame. Chaz

Tried to copy the layers out to another file... won't let me copy/paste them at all, even tried to click and drag into a new file and still not. I opened the original file and tried and still nothing as I thought maybe it had to do with something I had done when I enlarged it. Working on the...

It's weird, so I saved the file as a .PSD and opened it in preflight and I'm showing the gradient now, but it's the wrong way (solid at the top fading to clear at the mountains - supposed to be solid at the mountains and fade to clear at the top). I have reversed the selection in the alpha...

Tried that, but when I open in illy the gradient layer isn't editable. I can try and recreate the gradient and match it as close as I can but I can't just assign the spot colour to the gradient layer and go from there. Part of the reason I was trying to do it in photoshop. Chaz