Search results

Why are you rasterizing your files? You should be able to save as an EPS and just import directly into Flexi. Rasterizing vector files just lowers the quality and makes the file harder to process due to it's size. I am thinking that the boxes are from Flexi interpreting the rasterized files from...

Does the dongle have a unique user number on it? If it does, Mimaki should be able to look up the serial key. Unfortunately, the only way to get a key is to buy one or get Mimaki to help you out. It seems odd that Grimco wouldn't give you a copy of the key after installing it. Are you sure it's...

There is a parameter that turns the head memory on or off which some people think allows you to by-pass the head check. This is not true. It will not look for the head memory but it still does a voltage check of the head, and if it is not an OEM Mimaki head, you get a device construction...

Once you put 3rd party ink in your machine, all Mimaki has to do is say that the ink is the problem and then they don't have to send you a print head or any other ink related parts on warranty. They would still be responsible for motors, and electrical boards as they are not affected by the ink...

You can get into the service mode without a computer hooked up. Power on with function and remote pressed down. I can't remember if it is in the same place as the JV33 but you should be able to find the head ranks in the #adjustment menu.

Are you not in warranty still? These machines came out less than a year ago, it should still be under warranty.

Most likely the yellow nozzles are clogged from sitting too long without a cleaning. As stated above, I would change the dampers and check the pump for clogs. You may have to run a head soak and/or flush the head to get the nozzles back.

I just installed my first CJV150 the other day and I was surprised by the quality. Even though the Mutoh, Roland and Epson machines are running the same heads and similar ink, the Mimaki's quality was noticeably better. I asked my contact at Mimaki why it looks so much clearer and they said they...

The fact that you lost your settings after switching off the main power indicates that your main board battery is dead. Even if you shut the machine off with the main power switch, it should not erase your settings.

+1 On checking the head cables first. If they are dirty or damaged, change them out completely. Also, I have seen this problem multiple times on older ValueJets and it tends to be the trailing cables or the head if the head cables are not the issue. In this case, since the head fires normally...

Double CMYK all the way. The LK helps with gray scale images but the LC and LM do not widen the gamut at all, which is a common misconception. So by adding LC and LM you slow the printer down so that your skin tones and gradients look, maybe, a little better. I'm sure the people who came up with...

As a supplier I definitely see more people preferring 3M. That being said, the Oracal and Arlon brands are quality products and much cheaper usually. If you can get used to the differences in initial tac for the cheaper options, you can save a lot of money. My boss always says, "3M = 3 times...

We have found that the blue after market wipers are too stiff and splatter ink everywhere. They will fit your machine but it will get messy. We have the OEM wipers on our site for 2 for $12. Check it out.

Do you have a picture of this setup? I am interested in seeing what your "tech" did as hooking the ink line up directly to the head would result in a major failure. In my experience on these machines as a certified tech, there have been no field recalls that involve removing a part from the...

The OEM head comes with the memory on it already.

I would test the pump first to make sure it isn't clogged. Even if the cap drains, one side may be clogged and that will cause the issue. Use a syringe to push solution through each waste tube into the waste tank. If it doesn't flow all the way through, try to work it so you can break up the...

How long have you owned this machine and was it new out of the box? If it was new and it has been less than 2 years, call Mutoh and they should hook you up with Bell and Howell to come out and service the machine for free. Just because your dealer is not around does not mean your warranty is...

+1 Wireless is inherently more buggy. The most stable setup you can make is hooking up the printer directly to the RIP station. Since you are using wireless already you should have an open Ethernet port on the back of the laptop. The great thing is you don't need a crossover cable with windows...

This is a brand new head with no ink in it so there should be no need for soaking it. Check that your print head is parallel with the platen. This is a problem I see a lot when customers install their own head. Usually the left side of the head gets caught and doesn't sit down all the way in...

It's definitely an electrical issue. Mimaki is one of the only brands that has test points you can test with a multi-meter to help troubleshoot where the problem is. It could be any of the cables leading up to the head, the head is self, the main board, the slider board, power board etc. Heads...