Search results

We're going to need more info about what you mean by poor cuts. The blade offset setting is a fixed number that is a physical property of the blade. It is the distance between the center of the blade shaft and the tip of the blade. You should not need to change it unless you change the angle of...

To be a successful sign maker you used to need to be either a skilled craftsman(sign painting, wood work etc.) or have $25,000 burning a hole in your pocket to get into digital printing. In either case having design skills was a prerequisite to justify the time and money you needed to spend to...

Pretty much covers it. All of these numbers are within the range of Epson based printer technology recommendations. One thing I would add is get a good surge protector. Most warranties are voided if it turns out that bad power blew the boards.

I can't send you the manual as a Mutoh dealer but I took a look and the 1618 and 1604 print feed systems are essentially identical. They use the same motor, encoder disc, speed reduction belt and grit roller. When assembled the grit roller looks like one piece but there is a break on the left...

Usually when the carriage cable fails you will start to get errors pertaining to measuring the media. You will either get a measurement of 0.0" or get a pinch roller error. It is possible that a damaged cable could prevent the signal from getting to the cutter without an error code which is what...

It sounds like the signal to cut is either not being created by the servo board, is being prevented from making it to the solenoid or the solenoid is busted. I would put my money on a bad solenoid as I have seen this happen in other Roland cutters way more than a board going bad out of the blue...

You have to make sure you push all the buttons in order within 5 seconds. If you take too long it will not let you in.

Run the "encoder setup" and "encoder calibration" in service mode and then run "environmental match" in user mode. If all of those run without any errors, try doing the print cut adjust again. This usually does the trick as long as there are no other issues going on like the printer measuring...

It looks like for some reason the machine is running a head memory check before it boots. I have seen it after replacing a head but it usually goes away after the first boot. Although it may be abnormal for you to see this message every time you boot up, I wouldn't worry unless it comes up with...

This is most likely going to be fixed by trying out new profiles and settings in RVW. I am not a color guy but I have had similar issues. If you are making files that have a combination of vector and bitmap images, it is possible that your color spaces are conflicting. I.E the bitmaps are in...

Charge a 5%, daily accrued, interest on past due accounts. If they are going to treat you like a bank you might as well make some money for the trouble.

Check underneath the print head and clean around the outside edges. Ink builds up over time and creates inkcicles that will end up dropping ink once enough builds up. Also, make sure your wiper is in the back position when the printer is printing. If it is stuck in the front position, the head...

10 heads in 3 years? You absolutely have bad ink. Do the math to figure out how much you are saving on ink per year and how much you are spending on heads. I guarantee you would save more money by switching back to OEM inks. You may be getting $25 per liter Chinese ink but you just spent about...

We refurbish a lot of SP-300s and they are by far one of the best of the older machines to keep running. You could save a lot of money by doing the work yourself. Check out our website for parts pricing and feel free to give us a call if you have any questions. As long as you take your time and...

Training your employees, following up with performance reviews, and giving a monetary incentive to be mistake free for a certain amount of time will move your business forward much better than making them pay for the mistakes. If someone is not motivated to make more money by being more...

On the CJV they have an optional cut protection strip that is much softer and made specifically for the perf cut feature. I would look into getting one of those and using a 60 degree blade. Those 2 items should help cut down on tearing. The force settings should not need to be changed very...

Just keep the head capped while you wait. You can still try to pull ink down through the maintenance station to test it but you may want to wait until the manifold comes in. Also, check that the print head is parallel with the platen. It is common to see the head slanted, when someone who...

+1,000,000 ~80% of the service calls I go on can be attributed to poor or non-existent maintenance (seriously, there are people who do not ever clean their machines). The other 20% is from expected lifetime on parts or unexpected issues like electrical surges etc. I have customers who I have...

It looks like ink had never made it through the new maintenance station after you installed it. The first thing you want to do is take the head cover off and check to see if there is ink in the ink lines and dampers. If they are empty, either the maintenance station is not sealing with the...

If the problem with the print is the slight step effect you are getting in the red line, it's most likely a spot on the encoder strop that is not being read by the sensor. Check the encoder strip for any ink or grease that may have splattered on to the strip and clean it gently with water or...