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I can get that part for you directly from Mimaki. It looks like they are $11 each. PM or call me if you would like to order some. 303-733-6671

We are winding down our stock of Falcon Outdoor JR parts and we are having a clearance sale on some of the items. See below for the available parts: Black Print Head - Mutoh MSRP $650 Clearance Price - $199 3 left Black Damper and O-Ring - Mutoh MSRP $42 - Clearance Price - $32 2 left JR...

When you did the cable swap did the problem move or stay in the same channel? If it moved, you most likely have a bad cable or the main board is fried. If the issue stayed in the same place, your head is most likely dead.

Your dampers should be about half full. Run a cleaning cycle and then take the waste tray out to see if it is wet with ink. If it is dry, you have an ink flow issue. If it is wet, you most likely have a blown fuse or other electrical issue. If your head is not parallel with the platen, that can...

It all depends on the quality of your prints and what you are willing to put up with. I think most will agree and say that that test print is not bad enough to affect the quality of your prints enough to warrant a new print head. That being said, make sure to clean your cap tops and wiper really...

There is no driver for the machine on Windows 7. Once you install Versaworks, setting up the machine should just work without installing any additional drivers. I have set up at least 2 of these machines on windows 7 without any problems once Versaworks is installed.

You most likely do not need a motor. Media skewing is caused by the pinch rollers and the grit roller for the most part. You can clean both with some rubbing alcohol to see if that helps. You also want to check your media holders and make sure they are tight and that the media doesn't shimmy...

In my experience, when you lose the magenta on the Mimaki DX5 printers, it's almost always a cap top issue. Magenta is the first to go because it is on the edge of the print head. I would change the cap top and test the pump to make sure it is not clogged on either side. Also make sure that the...

We'll need more info on the printer issue. Post a nozzle check and maybe a print to show what is going on. As far as the cutter issue, you cannot cut completely through vinyl successfully without doing a perf cut. The perf cut function cuts through the vinyl and backer but also leaves spots...

With the machine unplugged and discharged, take the print head cable out and check the leads for corrosion, debris, broken or bent leads and/or ink splatter. Also, check the terminal on the print head where the cables plug into for the same issues. When the head fires all the way across the...

We have them at solventinkjet.com. Here is a link: Media Flange

Change your cap top and make sure your pump isn't clogged. Run a cleaning cycle and it should be back to normal. If that doesn't work completely, change the dampers. Your issue is that ink is making it to the cap top but then being sucked back up into the head causing cross contamination. Very...

The offset is a fixed attribute of the blade itself and should only be adjusted when you change blade types. The package you received the blade in should have the offset value included with it. The standard Mimaki blade has an offset value of .3mm. If you have the offset setting set correctly...

I never recommend printing directly to magnet on these machines as a head strike is much more costly due to the rigidity of the material. That being said, the maximum thickness of material that machine can successfully print on is 1mm or 40mil. The XC-540 is just not made to print on material...

The pattern of the defect looks similar to most electrical issues I have seen on these machines. I would check the head cable for damage or bad connection. If you had a bad head strike recently it could have jostled the cable out of position. What does the nozzle check look like?

We are looking to see if anyone has purchased or run a Mimaki JFX200 flatbed. Not many have been sold in the US but we hear they have been at least somewhat popular elsewhere. We would like to know your experience with this machine and weather you would recommend it to prospective buyers. Any...

Maybe try sending a picture of the disc to Mimaki tech support, explain your situation and include your machine's serial number. I'm not sure what their policy is but it's worth a try.

I would try upgrading the FineCut Software to version 8. It seems like they made a lot of fixes for the Macs and newer versions of Illustrator. Here is a link to Mimaki's download site.

Have you changed your firmware recently? Sometimes if you change the firmware with the cartridges in the machine, it makes it so that the machine rejects the cards. Normally all 4 cartridge readers don't fail all at the same time especially if you have changed the junction board. You should buy...

It's always a gamble. In my experience I have seen a completely clogged heads recovered 100% and partially clogged heads get worse after flushing/sonic cleaned. It all depends on how old the head is, what kind of ink you are using, how long the head has been clogged and just plain luck it seems...