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Just as an update on this, we updated the drivers for the mimaki in onyx and everything seems to be back to normal. Thanks to everyone who gave insight and suggestions. :thumb:

Thanks for the reply. Offsets are set to 0

Just got off the phone with advantage sign for an issue with our CET, asked about the mimaki scaling cut files. They had me print the same cut file on the CET to see if this was an onyx issue or a mimaki issue. The file printed perfectly fine to the CET so its looking like it may be a driver...

We are using onyx cut server.

Only during print and cut, if i get rid of the cut layer and send the file as just a print it prints correct and true. We typically only run 54" so we rarely change, i double checked but it is still on 54" media and nothing in the past month has been setup any smaller, so i'm not thinking that...

Mimaki CJV30-130 with oracal 3551 Everything is set at 100% in the job editor, that was the first place i checked once i realized we were having an issue. Media is set to 54.4" on a 54" roll, i would assume the 48" print would be fine and not shrink. When i open the jobs in the media editor...

Ive noticed that when i send files through our onyx thrive software, when a print is setup to cut later our prints are shrinking from the actual size they are designed. I just sent a print that is 48" wide and the output is 46" wide. Any ideas what could be causing this? We are new to onyx...

I like it, at times i wish we got the true flatbed instead of the hybrid. My only real gripe is with how fussy the print heads are. Any change in climate and you have to make a bunch of adjustments to get the heads firing nice again. The white head is also a pain in the ***, We print a white...

Im with InstantOneMedia, looks like a feed compensation issue.

we have run the 12mil pvc (medium pvc) from big systems on our roland when we had it, i had it do a double cut pass i don't recall the pressure. Like stated above, it scores it and you can snap it out. Its kind of a pain in the neck, but in a bind it works. We had to do some rush hang tags a...

I actually just signed up for Justin's website last week. It is a wealth of knowledge well worth the money. :thumb:

afternoon bump.

We have a CJV30-130, when sending multiple jobs with onyx, lets say i send 3 different jobs, after the first job completes the machine backs up an inch or so. Im ok with the idea of conserving the media, but when we are running long prints and i'm using the take up roll i get over current errors...

we have the gen 5 print heads. If you wanted to send us the file i can see how it prints on our end. May not do anything but confirm it is a hardware issue. Let me know.

Is this the true flatbed or the hybrid? What print settings are you running when you ran the above image? What material is that printed on? We just got our q500 Hybrid in december and havent had much for issues, we can print fine print down to about 5pt. with no issues.

Monday morning bump. Anyone?

Does anyone know of a company that would sell oracal 651 or 751 mint by the yard? Just tried calling fellers and 751 mint is a special order from oracal, 10yard minimum. I have a customer who we are doing a bunch of smaller decals for and i need 1 yard in mint to fill a special order for them...

Just finished a 2015 transit last week. Went over everything with the customer and he decided how he wanted the graphics despite our opinions. He wanted us to follow 1 of the many lines on the transit even though we told him it would look crooked and showed him. He insisted. We collected the...

We just recently bought a CET Q500 Hybrid. After running it the past 2 months i can say, figure out what you plan to do/ want to do and decide hybrid or traditional from that point. I was all about the traditional but we ended up getting the hybrid (bosses choice because of the diversity of...

We have a 2013 nissan frontier. 2wd 5spd.