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When it is time to invest in software or equipment (new or upgrade), which is most important to you in the final purchase decision? - Price - Shipping Costs/Time - Technical Support/Training - Supplier Relationship - Other

Possible friction problems with the softer tubing in the ink chain... If a line is damaged over time, may be easier to replace a small section rather than the entire line? Most starvation issues begin and end in the damper most of the time. Could be wrong... just throwing out ideas.

You might want to check the Pure Hue options within the ColorSetting>Rendering Intents section... click on Pure Hue next to vector and text options, then check all. Re-RIP and see if this clears things up a little.

Solved. When the cutter was setup using Roll 1 or Roll 2 and a job sent from Flexi... media would go to end and trip the rear edge sensor 'No Media' When the cutter was setup using Sheet and a job sent from Flexi... media would feed to end and cut the object in the middle of the vinyl...

What printer model and approximately how old is it? What part of Florida are you in? I have a good friend in FL that has extensive knowledge on the printers and might be able to make arrangements to replace the head(s) at a reasonable cost. Anyone know if the Service Manuals for Roland...

Been there done that on the phone with him and still NO GO.

More than likely you will call and have to leave a voicemail with Graphtec. I would also recommend emailing them at support@graphtecamerica.com. Option to return it? Get one that includes some technical assistance other than manufacturer? Maybe you can download a trial version of this...

Contact the seller and ask for a new one if they can not resolve the issue at hand... does not make any sense.

A 10" #2 Phillips head screwdriver is good to reach them

Or uninstall Flexi and use the cutting master that came with the cutter as it interfaces with illustrator.

Maybe try to reload default preferences in Flexi, reboot and set the cutter up again.

Thanks for the plug Redz Signs. I can get the heads for ya micgo if you want them. You will probably need them soon.

Wow.... what the hell is all of that red on the left edge of the media? Is that ink from head striking? and the black globs of more ink drip on the print. I would venture a guess that this issue is not a software problem.

You need the center roller assembly and Graphtec is currently out of stock, according to my sales rep. Let me know if you would like for me to backorder you one. 772126240 Push roller arm Assy right FC7000 List price: $51.70 Available in stock 772126230 Push...

a Pain to install and probably a special order. Let me see if I can get one for you.

power off: down, right, left, up, right, down, left and then press and hold left, down, right and power.

First off... replace your captops. May resolve the missing nozzle issue. Registration - you need to do the Horizontal Head Adjustment in the Control panel menu.

Welcome to the show

On both PC's? For some reason I am thinking a Port is being monitored or blocked possibly. Can you explain your network setup as well as the list the devices (brand/model/connection type) connected to your PC?

Any specific effect or filter or anything that may be similar in each of the files exhibiting the error?