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Hello, What is the best and easiest way to setup a through cut job without having the job fall out off the sheet before it's completed? We are getting a job with several stickers and one cut will be a contour cut and the second will be a trim around the job. I have found that if the pressure is...

Do the dampeners on a vj1614 need to be completely full? The reason I ask, is that I'm losing a full block of Cyan in my nozzle check intermittently. I have already replaced the dampener several times. After replacement it works for like a week and then same issue returns. In comparing the cyan...

Is the spit absorbent pad that sits to the right of the platen the same on both a VJ1608 with MP Ink as say a VJ1604 with eco solvent ink? Or are the pads made of different material. Thanks.

How do you determine which head is firing on a VJ1618? I'm assuming that it's determined by the print mode you are printing from the rip. The issue I am having is keeping the nozzles clear on one of the print heads (left one). Because I usually print Quality 2, Wave 1, I don't think I'm using...

Every week or two, my entire cyan line will stop printing on my VJ1614 forcing me to do a little charge. Unfortunately, a normal or strong clean doesn't bring it back. Then it will print fine for awhile until it happens again. I have changed the maintenance kit, dampers, wiper, and have...

Has anyone come across any Mutoh VJs that won't completely power down? Intermittently, when I power off the machine, it hangs and doesn't completely power down. I am forced to unplug the main. I'm on the latest firmware and it's on a dedicated circuit. Actually, one time, it turned back on...

Hi, Is there a way I can print rigid media to the Top, Left and Right edges with a VJ1608? If so, how would I set up my media. My understanding is that the margins are: Top: 15mm Back: 5mm Left: 5mm Right: 5mm I'm wondering if anyone has tried anything to make it print to the edge. I...

I have a 1614 and will be shut down for about 20 days. Besides doing the daily maintenance cleaning, is there anything else I should do to prevent any issues from happening when I come back from christmas break? Thanks.

I have a SC Pro 1650 that is driven by Cut Server 4.0. The Cut Server files are being generated by ColorGATE. What is the difference between sending the cut files via cut server by selecting the Go icon vs Send Epos information? I'm assuming that the cut information is the same with both files...

Does anyone know how to setup a job to cut random vinyl shapes using a Mutoh SC Pro 1650 cutter without have to print? I currently am using ColorGATE with Mutoh's Cut Server, but I don't think it's possible to create and cut a file without have a barcode and bounding box? I just want to load a...

Does anyone have a general rule of thumb for heat settings for different medias printed on a VJ1618? For example, general vinyls vs. papers, ect... I'm trying to profile 220gsm Gloss Paper and unfortunately, the manufacturer doesn't have any information online. Anyone have any recommendations...

Hello, I have a couple of questions regarding printing on paper using the Mutoh 1614. The issue is when printing on DTEC EcoDisplay 135, I'm seeing vertical banding that is noticable in darker solids. I've already thumbed through some old posts with similar issues, but still had some questions...

Has anyone printed on rubber using an Acuity or any other UV printer? It's the same material similar to rugby balls. I'm not sure of the exact name of the material. My concern is the "stretchiness" of the material and the ink peeling off. I thought I'd ask for other opinions before I give it a go.

Does anyone know where I can get a SC Pro 1650 Cutter Service manual? After getting a 6264 error code this morning, I'm getting a 1009 Y Position error message. Thanks.

I'm new the forum and thankful for all the information that everyone is sharing. I have a Mutoh 1618 that intermittently shows an End of Roll error message on the screen, however, there's plenty of media left on the roll. The sensor is pretty clean (this is a newer machine) and the firmware...