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I'm running off the Illustrator plug-in for GoSign. I've added the registration marks, but cuts them like they are a part of the cut layer. It doesn't even try to search for them.

Using Cutting Master 5. Horizontally, the cutting is fine, but the machine is stretching the cut file vertically. The very bottom cuts line up perfectly, and it skews gradually as it goes up. Does anybody have any idea what could be causing this? I just recently installed CM5 when CM4 stopped...

I'm fairly new to this machine, so I've been googling a lot of stuff to learn it. Have the basics down, and everything is fine when I just do a standard cut, but when I do a contour cut, I get double lines. I've already checked to make sure that it's set to single pass, which it is, but it cuts...

A few different people in my office are having this problem. When I send a job to our Canon IPF8300S, the job cancels as soon as it hits the printer. I've tried removing and reinstalling the drivers, but no luck.

I've been having this issue off and on for a couple years now. The leading edge starts a print with a faded streak. It only happens on that first 1/4" of print. We've had ink and printheads replaced since it started, but can't figure out what causes this. I've attached examples.

I'm trying to add a 3M profile on my Latex 560. I did the same as always and went to the media library to search for the profile online, but suddenly it is only allowing me to search HP. No other brands come up like they used to. Does anybody know why this might have happened? Alternately, I...

I use a Scitex FB750 with Onyx rip software. I'm trying to figure out how to underflood only a portion of an image. I've attached a screenshot of the file I'm trying to accomplish this with. The portion outlined in red has a solid spot color behind it. I need that to underflood, but I need the...

I thought I posted this before, but can't find it. I have a Scitex HP FB750. Does anybody know a good method of cleaning overprint off a flatbed belt. We have years of overprint caked onto the belt, and we are trying to find a better way to get it cleaned off. Some of the overprint is so thick...

Running 8' mesh banner material, and I cannot get it loaded without serious walking. I think the foam covered bars might be worn and uneven. I was wondering if anyone has tried running without the wrap-over bar. Just going directly from the supply bar to the bed with only the weighted bar on...

I've had this issue for years and have never been given an answer that works. I'm printing from a PDF exported from InDesign. On my Xerox, the linked images print fine, but on my Canon 8400, you can see the faded box around the image. The original links are PNG, and I have tried saving them as...

We are printing 2nd surface on clear Arlon 4500G, backed with white vinyl, mounted to plexi. The question is, how long will this print last outside with lots of sunlight? We need it to last years.

We recently got a HP Latex 370, and we are trying to figure out how to get it to automatically cut and drop a print once it's done.

I'm trying to figure out if there is a way to offset crop marks in Onyx. I see how to set edge marks, but I need the marks to generate inside the bleed so I know where to trim.

I'm using a HP FB750 with the white ink loaded and Onyx as my rip software. I need to know the best way to get the best opacity on a clear plexi print. Is it possible to increase the white output to give the print a better backing?

I read some instructions online about setting up a file to print white. It said to create a "white" swatch and set it to "spot color", and that it wouldn't matter if it was actually white. They used magenta so it would be visible on the art board. My understanding was that it would translate as...

I'm using the Cutting Master 4 plugin in illustrator. I've figured out just about everything I need except for doing a test cut. I've found where to do it directly in Cutting Master, but I can't figure out how to do a test cut based on the pressure settings in the plugin. Any help would be awesome.

We're running on some plexi, and I was wondering if there is a way to run a heavier or double coat of ink on the HP FB750.

I'm trying to find this specific cutter to purchase for my shop, but I'm striking out left and right. It comes with tracks that can be pieced together for custom sizes. Used to use one, but can't find it online anywhere. Or, if anyone has any suggestions about cutting 1/2in ultra board without...

Is it possible to print a document with multiple pages on separate foam boards, or do I have to break the job up? I know how to do multiple copies of a single image, but I'm not sure if I'm missing something.

We recently purchased an HP FB750, and we had no issues with edge printing when the installer was here, but I may be doing something wrong. It appears that the image is getting cut off where the media ends instead of overprinting on the belt. The margin shift laces the left and leading edge...