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One of my friends has been a builder all his life. He is 62 now and after work has to soak in the bath for an hour so he doesn't ache too much the next day. I think we get off lightly compared to a lot of trades, but if you are doing installs out in cold weather a lot, then your joints are going...

I think its just old age that would effect us in any job.

It looks ok, but not amazing. I wonder how many hundreds of thousands they spent on it...

I agree, replace the head cable first. Normally when you get printing like that it an electrical problem as the head is not being told to turn off when it should, so it carries on printing rather than turning on and off.

To give us an idea, what size do they want the candy cane banner, and what price are you charging them for the job? It will help a lot in working out what your options are, and if it is even viable to do it with their artwork.

That still looks awful though. It is only 5" wide, when blown up to banner size it will still look pixelated, the text in particular is very low res and would need completely replacing

As long as the clamps are straight then they won't cause any problems, and they are better for keeping the vinyl flat rather than just relying on the suction

Do you use the media clamps? These are designed to keep the vinyl flat in the area the head passes over, so is important to use them and also make sure they are laying nice and flat so there is no chance of the head catching them. How long a head lasts doesn't really have any answer. It depends...

I imagine after over 3 years they have found it :D

I find my face is generally enough to keep people at a distance :D if that fails shouting FXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXK OFF very loud works

I think it is down to the material you are using. A lot of more specialist vinyls like chrome are thicker, and tend to dent from the pressure of the rollers. A thinner print vinyl doesn't normally do this.

That works too. I normally use the paper towel as I always have a roll of it to hand when working on a printer. I prefer them as they soak up any ink, so no chance of drips

Yes it is fine to do both heads at once. The left hand head is actually locked in place when you fit it, and you align the other head to this when you do the alignment and calibration. The most important thing is before doing anything, unplug the printer from the wall and leave at least 15...

Any printable vinyl will be fine to be honest. They will need to be laminated anyway for resistance to sea water, so the laminate gives the protection, the print vinyl under it doesn't make a lot of difference.

I had one a couple of weeks ago. Absolutely HAD to be done for three day time as they were going away;. Told them sorry, but no way it can be done that quickly, would be five days if I rush it for you. They replied saying 'ok that will be fine' !!! GRRR

p.s. am in the UK but can ship to you no problem

Hi I have some if you want to PM me

If it has sat for two years powered off, chances are you will be looking at a new head. First job is to clear out the ink lines and fit new dampers, and check to see if ink is flowing to them freely. The ink may still be partly liquid. but you need to make sure the lines are completely clear...

To be honest, and just my opinion... most of the head cleanings systems for DX4 heads are snake oil and don't work. The videos I have seen where they show the cleaning fluid flowing well through the head never actually show a test print done with them afterwards. As Jim says, they may clear out...

Most parts are available used as well. I've never not been able to find a part for a repair ( plus I have quite a stash of parts I have built up over the years )