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Hi there, let me know if you still need the firmware. I have it here somewhere, but may take a while to dig it out and send it etc. I'm in Australia so it's midnight here right now, so I'll be offline for 8-9 hours. Cheers, Neil

Any suggestions, before I try to swap the slider board? Anyone encounter the same problem and can verify what caused/fixed it?

CJV30, started it up and noticed one black channel completely out. No worries, it'll come back with a clean or 2. Nope, nothing. Swapped the cap top for a new one. Confirmed getting good suction. Several hard cleans, lots of ink coming through but not one nozzle showing on that channel...

It looks like you have too much air in the dampers. You need to draw the air out. Open the cart valves first by hitting Function/Test/Ink Cartridge/Cart Valve. Press up arrow to open each valve. Unplug a damper, fix your syringe to the bottom to be able to pull ink through. Invert the damper...

You are likely getting black pooling in your cap due to fibres from the cap top. Unclip the carriage and move it to the left. Check for loose hairs/fibres sticking up - use a flashlight and magnifying glass. Use scissors to trim off and get rid of fuzz and anything that might contact the bottom...

I use 2x overprint, but I cut my ink limits right down to about 65% of the original printmode. Make sure the print head is travelling the whole width of the vinyl, crank up the heat, increase the passes, unidirectional can help too.

You really should read the manual. The CJV's are a complex beast at first - until you've set it up properly and worked out your workflow from software through to contour cutting. To answer your question though, yes print 4 reg marks - make sure the software prints say type 2 and the machine is...

Not sure if you know this, but: When in cut mode it stays on the right, in print mode it parks the cutter head on the left. If you want to move it out of the way, press heater/cutter button, then head retract. Press the down arrow again and you can also turn off the heaters

You could flatten it and save as a tiff or jpeg, then import into Signlab or VPM

You know, your old head may still be okay. If your cap was that bad, it would have prevented it from getting a proper cleaning cycle. Just like with your new head - no ink getting pulled through. I would flush the old head with cleaning solution and store it...

Glad to hear it Kent! It doesn't take much to get a bad seal. I always look when doing a cleaning to make sure I see ink pool in the cap, and ink deposit on the wiper to verify that is has actually pulled ink through successfully. Always cleaning and inspecting around the cap top and under the...

On my CJV30 there's a switch in the cutter head and a little 90 degree folded bit of aluminum on the carriage that fits into the cutter head to activate the switch. Yours may be bent or not inserting or activating properly.

According to the manual: An error was detected in the head connection. (Abnormal temperature was detected.) I guess you could try checking the connections, make sure there's no ink on the FFC cable connectors going into the head.

I'll bet that your head isn't seated properly. You think it went in right, but it didn't click into place as it should. Then you don't get a seal around the cap, no suction through the head, no ink in it to even get a visible test print. You need to pull it out and re-seat it ensuring it clicks...

When you do your ink fill up or cleaning, are you getting ink through the head and into your cap station? If not then there's a problem with the cap/head seal. You could probably verify if the head is firing by injecting some ink into it then test print.

I already told them we won't be printing it. I've had this particular Oracal vinyl out there on other vans for a few years now with no problems. It's my call to go with it. But now I have to work out how! I could fit the black to the red first, then cut the red/black edge to shape, then...

Yeah I realised that a single printed graphic would be an easier install, but I already stressed to them that solid vinyl would hold up much better. Being that a lot of it is facing up and they are going to be in the hot Tropical sun all day (Northern Territory AUS)

Hi all - I have the go ahead for 3 Toyota Hiace vans plus one Hilux ute/truck. Part of the design is to wrap the top section plus the roof as per the design attached. (I've blocked out the branding) The vehicles will be outside all the time, so I'll be using solid color vinyl instead of...

From the service manual: "An error was detected during scanning operation" It could be that he splashed a bit of ink onto the encoder strip. Have a good look there. Check that it is seated properly and there's no ink or dirt/dust on it.

My washing cartridge has never worked from day one. 5 years later and I still haven't missed it. I just tip a bit of fluid into the cap myself every now and then.