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I would clean off the chrome bars that the head slides back and forth on. Clean with alcohol and then put a small drop of 3 in 1 oil on the bars. These are brass bushings, so keeping the bars clean and lightly lubed is important. If this is an old plotter, they could be worn and would also...

LED Wizard was actually produced by the Neon Wizard folks, before I even heard of Principle LED. They used to support a wide variety of manufacturers. Have you contacted them to see if the pay versions offer more brands than the free version does?

I wouldn't worry too much about the bearings. I've been doing this for almost 30 years and have only had to replace the bearings on 2 plotters that I can remember. And those were due to too much pressure on the grit shaft by the belt from the motor. Someone did it by feel rather than using the...

I've never had any luck doing print cut with anything but the correct driver. You can usually fake them out if you're just cutting (ie sending data one direction only). but if you're reading registration marks, then the data flows 2 directions and things get confused. I think there are smart...

It's kind of hard to tell from a video. You may be able to tell better in person if the noise moves with the carriage or is at one end or the other. Since you've replaced the motor recently with what you suspect is a good motor, let's ignore that for the moment. You should check everything on...

Profile creation will be dependant on the RIP. You will need the RIP to set up print settings (number of passes, dithering method, etc) your single color ink limits, linearize the channels and then limit the total ink. If the RIP doesn't have full profile creation ability (like Flexi and Onyx...

Sounds like a likely printer issue, not a profile issue. The printer needs to be fully calibrated before starting the profiling process or the profile won't be accurate. Make sure that your feed and bidirectional calibrations are spot on. As far as profiling goes, you can try different...

It's been many years since I've worked on one, but it's not too much different from an Envision plotter as far as getting into it. You have to remove the keypad side of the plotter. Start with the backplate, then the bottom plate and then remove the keypad cover. Be careful of the cables as...

Hey Charles, When you say rebuild, are you completely starting from scratch or are you just recalibrating the profiles (linearizing them?) Changes in weather can necessitate recalibration, especially if your print environment is not well controlled - temperature and humidity. Also, latex...

In my experience both Flexi and Onyx are very capable at what they do. More important than than the software is learning how to use it to it's full potential. No offense to Ikarasu, but just learning on your own won't get you to that point, on either Onyx or Flexi. I have taken multiple...

This is the starting point. And if you're doing this, you likely have a spectrophotometer, in which case you can directly measure the color of the paint chip. Then your design software should let you know if that color falls within the gamut of your printer profile for the media you intend to...

Solvent inks in general are designed to print on a vinyl product. Polyester is not vinyl so, unless it's coated to specifically work with solvent inks, you'll likely have print quality issues. If you can't find a chrome meant for your ink (I think R-tape may have one), then do what ikarasu...

Check out The Letterheads website. They've got a lot of info over there that you'd be interested in. Good Luck

Have you tried printing in uni-directional mode to rule out a calibration issue? Joe

I don't think chrome silver foil can be overprinted. You'll have to turn off the overprint on your black so that it's printing directly on the vinyl. If you have registration issues, the trap the black with the chrome. Good luck. Joe

Looks like your media isn't compatible with your inkset. What chrome material are you using?

Derek, have you updated the firmware lately? That fixes a lot of the mysterious electrical/logical issues on machines. Good Luck

I would look for a Mark Rugen class somewhere near you. Check Mutoh's website. He is the king of Flexi training and, working for Mutoh would obviously know your printer as well. He has years of experience running his own sign shop as well. It won't answer all of your questions, but he is...

She can get a flexi subscription if she just wants to try. I'm not sure if a generic HPGL driver will work on it or not. I do know that the cable for it is special, so she would need to get one from Gerber and probably get a USB to Serial adapter (I use a Keyspan adapter with no problems.)...

You probably just need to perform a flushing adjustment. This lines up the print head where the cap top is for flushing.