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1 update firmware - test 2 factory reset - test 3 try using prefeed 4 perform distance adjust in the advanced menu in service mode - test again

The wiper normally sits down in the wiper cleaning fluid. If it comes up when you're doing the manual cleaning then it's working. (As a tech, I'm glad to see that you are doing the manual cleaning). If you press normal cleaning, towards the end of the process, it should come up and wipe both...

Regarding the lighting, I had a customer recently move his shop and the local power company provided all new LED lighting for his shop. My customer only had to pay for the installation of the fixutures. It has great light and low power consumption for the lighting. Check into that while your...

What printer and ink configuration are you working with?

Or had any updates installed - Rasterlink or OS?

If your neutrals (gray, black) are turning green, it's from a lack of magenta. This could be caused by mechanical issues (clogged nozzles, ink flow issues) or a profile issue. I always start at the printhead when troubleshooting these things, because no matter the formula, or the profile, if...

Sorry for the late reply, I've been out a lot lately. The 0040 error means that there was a large load put on the motor and the 0050 error indicates that a large load was

:D

Profiles and temperature settings can both affect this and both would be dependent on the environment, so canned profiles from Onyx or Epson may not be the best for your particular shop. Good luck

I've worked on some where the customer didn't realize that the "mist under sponge" #15 below was there and never changed it when changing the upper sponge (#16 below). It breaks down and ink dries up in the tube. I've just put forceps down the tube and pull out what I can and follow that with...

I just clip off about 3mm and put a new O-ring on. This should give you a good tight seal. VERY SELDOM do you need to replace the entire ink line. Good Luck, Joe

Victor, it looks like you may have damaged something electrically. With the power off, check all cable connections and look for any signs of spilled ink that may point you to the problem. Sometimes, just reseating the cables can fix this problem. Or you may need to replace a cable or board or...

PPF is generally a thicker film, usually made from urethane. It has self healing properties that allow it to take abuse like rocks or scratches from other things. This film applies very differently from a wrap film and requires different techniques to apply properly. A cast laminate is...

You could also try updating the firmware.

It could be an ink system protection feature. Look in Versaworks at the ink status for your printer. do any of cartridges show an error? This can happen if you have expired ink or a bad chip on a cartridge or the chip reader is not reading the cartridge correctly. Have you recently changed...

We all love a happy ending!:)

Make sure that you have an EPS margin set up on the File Format tab of the default queue properties.

It's not very common. It was a great idea, but in reality, it only looks metallic when you print on gloss vinyl and don't laminate. Most of my customers that set up their printers with metallic ink have long since replaced it with a cleaning cartridge. It would be more effective to print on...

You're probably going to have to do what Z signs says. I doubt there's going to be a profile for it. The profile is dependent on a white point, which I'm sure the metallic doesn't provide. If the generic one you used is satisfactory, just stick with that. Otherwise, test, test, test... Good...

I believe its called flushing in the menu. (It's been a while since I've used a 1204). I think the options were on the edge of the vinyl - as you have now, which is quicker - or on the pad, which takes slightly longer due to the head having to travel a little further. Good Luck