Sorry to hear that it didn;t work...
Normally if you wanted say three copies of a multi-page file, and you checked 'collate' (or sometimes 'booklet') it'll print pages 1,2,3,4,5, 1,2,3,4,5, 1,2,3,4,5, in that order,
but if collate was not checked, it should print 1,1,1, 2,2,2, 3,3,3, 4,4,4...