Search results

Check the bottom of the head for damage. Usually if missing nozzles are being caused by a head strike you can see the scratches on the head. If the head looks undamaged, make sure your wiper is nice and flat and not bloated. If it's leaving ink on the head after cleaning it will cause issues...

I use it all the time. It's free up to 2GB and super easy to use. If you want to be 100% safe don't click the link but highlight it and copy/paste it into the browser.

Have you tried multiple profiles? Does it happen on all media as well? Usually too much ink is either a mismatched profile or a media/environment issue.

The cartridge sensor is probably broken or just bent out of place. Look in each cartridge holder with a flashlight and see if you can see any differences. The cartridge sensor is a tiny little button at the very back of the holder.

As stated above it's usually the network having an issue but it could also be a computer issue. If your RIP has the option to RIP while printing and you are using that function, if the computer can't RIP the file fast enough, you will get this issue.

I agree with MikePro. The Mutoh only supports static IP so my guess would be the router is handing out IP addresses and the Mutoh doesn't have one reserved in the router so it may be giving out the Mutoh's IP to other machines which would cause issues like this.

Here is a link to the EX model profiles. Make sure to choose the right ink type!

When you installed Rasterlink did you also install any profiles?

When you did the long store cycle did any ink move through the system? Did you try flushing the heads manually yet?

I simply take the y connector out that connects the two cap tops to the pump and then hook a syringe up to the pump tube and push solution through. It should go right through to the waste tank. If it flushes out real easy that's always good. If it feels like it's resisting, usually I fill the...

When was the last time you changed your cap tops? I would change them if they are over a year old and while you're in there flush the pump tubes and make sure one side isn't clogged on the y connector.

Working from home the last few weeks and this is my only outlet lol! I would check to see if there is any air in the ink lines and if there is, there could be air getting in somewhere and that would cause drop out. It's also possible that the little claw part that the damper connects to is...

The pictures aren't showing on my end. How old are the dampers, cap top, and pump?

UV ink has the shortest shelf life of most inks. 1 year from manufacture is usually all you get. I have had customers use year expired solvent ink but the UV ink isn't so forgiving.

As someone who make s living off selling parts to people for DIY printer repairs, I can tell you that most people work on their machines at least a little. I have some customers who do all of their own repairs, some who do the easy stuff and leave the hard stuff to the techs, and I would say...

There is a little sensor inside a hole in the platen. That sensor tells the machine if vinyl is loaded or not. If it sees light, it thinks nothing is loaded. It may pass the test in service mode but that doesn't mean it's working properly all the time. As you've seen it just cuts out once in a...

Sounds like the machine is in it's flushing mode. If you followed the service manual instructions that would make sense. It basically wants to flush the machine out and then refill. I don't know how to bypass it unfortunately. What does the machine do when you take the carts out? What does the...

There are 3 sensors in the cartridge holder. The card reader at he top left, the pack end sensor, which tell the machine when the cartridge is empty, on the bottom right, and then the sensor that tells the machine if a cartridge is simply present at the very back. The cartridge sensor is a tiny...

I can't think of any setting in the RIP or the printer that would tell it to double cut so I am leaning more towards something in the file perhaps. I assume you are using the CutContour spot color to designate the cut path. Is it possible that somewhere in your design process you convert/expand...

Do you open the EPS in Rasterlink directly or use the FineCut plug-in? Are you 100% it's double cutting and not just cutting too deep?