Search results

You can technically load that size of material into the machine but because of the way the pinch roller system is designed, you will lose most of the cutting area on sheets that size. These machines are meant to cut rolls and large scraps. Smaller sheets are generally too small to be useful. I...

We had a customer who owed us a large amount of money for a service call and they were over 120 days late. When their other printer went down and they were behind on production all of a sudden they had the funds to pay their bill. It's amazing how money can just materialize out of thin air when...

When you get the sum error it usually means you forgot to put the battery in the new board.

What's with the shaming of someone working from home? In my experience 90% of shops started in their garage. As a tech I find myself in basements and living rooms just as much, if not more, than I do in 20,000 square foot production facilities.

If you have the current driver installed and is still doesn't see it, there may be damage to the USB connection on the printer or possible a bad USB cable. When you plug the machine in to the computer, it should make a sound and a little bubble should pop up in the bottom right of the screen...

That setup should work fine. Is the printer powered on and the USB plugged in when you add it in the manager? If not, it won't show up.

I just confirmed with Mutoh that the new firmware does prevent the 440mL cartridges. They did say that if you want to upgrade the firmware and not lose all of that ink, they will send out a set of 220mL cards so you can use up the final amounts of ink left in the cartridges. You just have to ask...

Just keep in mind there might be something completely different going on and I am just speculating. As far as downgrading the firmware, I have never tried on a Mutoh. Some manufacturers make it impossible to go backwards.

I don't have 100% confirmation on this yet but I am pretty sure the new heater firmware for the 1324 series prevents you from using anything other than 220mL cartridges. The reason being that the 1324 series never actually supported the 440mL size even though a lot of customers still used them...

Post a video or sound recording. The machine does make some weird noises when it's working properly but we can't know if it's normal without hearing it.

You need to put brand new cables in and replace the fuse. Once a cable is damaged, it is likely to keep shorting out the system and blowing the fuse. The cables are only rated to be taken in an out 3 times believe it or not. As soon as those leads start popping off the plastic, that cable needs...

That issue is caused by an electrical short. Usually the problem is a dirty or damaged head cable. Sometimes the cable is just loose. Normally what I do in these situations is check all of the cables and replace the damaged or dirty ones. While checking them I air dust the terminal, then clean...

There is a menu called, "Display menu" in there you can change the temperature and length units. Just be careful because the print feed adjustment is more accurate in mm mode.

For machines you can box, just go through FedEx or UPS freight. For machines that you aren't going to box, we have used furniture movers with success before. We also just move most of our printers on our own though. We use a covered trailer.

It would work fine for logo design, however, it's extremely overpriced. For example, I just built a PC with a Core i7, 16GB of RAM, 500GB SSD and Geforce 1070TI with 8GB of video memory. Almost exactly the same specs as this unit. My total cost was ~$1300. At $3500 for the Microsoft Surface...

You just blew the fuse on the head board. When the cable is broken like yours and you get a head heat error, the machine is trying to tell you that there is a short in the system. That short blew the fuse. On that machine 1 fuse protects 2 heads which is why the other head stopped firing as...

The sensor that detects if the cartridge is empty is separate from the ink chip reader. If that sensor breaks, it will always think it's empty until you fix it. Take a look at the bottom right side of the cartridge holder. There should be a little black plastic lever that slightly sticks out...

So I opened the file in Illustrator and I'm not sure if this is how you designed it or if it's how Illustrator interpreted the file but the gradient is not actually a gradient but a solid color overlapped with another solid color that has a transparent gradient mask. I would assume this is what...

When the fuse blows it kills both the magenta and yellow so it should be fine. When 1 color stops firing completely on a head, it's usually ink flow issues but if you rule those out, it could be electrical damage to the head itself and/or the main/head board.

I have never done it on that machine but have done it on many others including Mimaki printers. They should be the exact same boards just with different information on them so I would go for it.