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I have 1000's of customers and almost all of them work on their own machine. If I had to guess a percentage it's about 80% of my customers fix their own machines. There is a lot of talk about soldering above but in my 10 years experience as a field tech and someone who has supported many...

I have resurfaced a laminator roller before. It's not that hard and only cost about $100. Call the manufacturer and have them send out a new surface. You will need an air compressor and some soapy water and you will not be able to use it for about 24 hours while it dries out. You basically turn...

90% Alcohol. Sorry forgot to mention that. Do not use solvent!

There is no way to turn it off unfortunately. You might also need to clean the media width sensor. It's the sensor on the front left of the print carriage. Ink builds up and covers the optical sensor so it misses the edge of the material and can't measure.

There is a little oval shaped hole in back platen just under the pinch rollers. It's easier to see from the back. It's towards the left side of the machine. If that hole gets enough light in it, it thinks the vinyl is at the end of the roll. You can adjust the sensitivity of that sensor in the...

Is that white printed on reflective? Cool effect!

I am behind majorly on Adobe versions so something new could have been added that I am not aware of for sure.

This is the ideal way to do it for sure. But when all else fails, Bicubic enlargement is the standard.

Bring it into photoshop and enlarge the image to whatever size you need but make sure to select the option, "re-sample" and then set the setting to, "Bicubic Smoother" This is the proper way to enlarge a file. There is software out there that uses different algorithms etc. enlarge files but I...

UV based printers are the only way to go and the Mimaki UCJV is one that has come up a lot for roll to roll. We just purchased our demo machine and will get to play around with it in a couple weeks. If it works the way we have been told, it sounds like a great solution. Stay away from Solvent...

Yeah I am seeing a lot of these color recipe posts recently. Basically what it comes down to is someone could tell you their recipe and you can print it on your printer and it most likely won't look like the color they see on their printer or the color you are wanting either. So while 0C 100M...

Woohoo!

You can't print 720x720 with 2 pass. The best you can do with 2 pass is 360x360. The best way to control the ink density is to adjust the ink limits in the profile. That is not a standard user function in Rasterlink so you would have to have some other software to do that. The point of...

It's actually a common issue on Mutoh ValueJets. Since all of the pinch rollers are down all the time, if you use smaller material, you only use the right side rollers and the left rollers wear down faster due to touching the grit roller. This causes the media to skew over time if you use...

The only thing I can think of is if it's an older board, you may need to transfer the memory stick from the old one to the new one. It's confusing because some require it and some don't. But if the board you are installing has a spot for a memory stick, take the one in the old board out and...

That's what mine looks like in user mode as well. So just to be clear, see below for how I get into tech mode: Click on help then versionj. A new window pops up. Double click on the mutoh icon in the bottom left and then double click the MSA logo. Close the version window and then double click...

Weird, make sure the user name and password are exact. The underscore is needed in the user name and every thing is lower case in the password.

Below is what my software looks like after logging in but not connected to a printer. If I was connected to a printer, there would be more buttons on the left side.

You also have to be connected to the printer. If the network isn't setup correctly and you cannot connect, it just kind of does nothing.

Hold the left arrow key while powering on to enter board management mode. It is hard coded into the board and can run without firmware. Then you should be able to load the firmware. If you get an error about a serial number, you will have to use the board replacement wizard function in the MSA.