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  1. How do you update your customers on order status?

    You might want to check out Smartsheet. Might not be exactly what you're looking for but it works very well for us and our larger clients. You can set notifications and automate a ton of tasks if you set it up properly.
  2. XR-640 is out of Warranty - should I switch to 3rd party inks?

    Yes. We switched our XC-540 and XR-640 to Nazdar a while ago and all is good. I have noticed a VERY slight color shift over OEM but we also don't do much in terms of color management/profiling so we're as much to blame as the ink. Also smells different, but who cares. I trust Nazdar more than...
  3. Do you clean the stucco after changing the channel letters

    Last time we removed a bunch of Gemini letters for a customer/neighbor of ours we ran into the same thing. We offered to fill the holes and repaint the section of stucco so it looked good before installing new letters. Obviously we charged for materials and time and it saved the customer the...
  4. Idea for an Inexpensive Charcoal Air Scrubber / Filter

    Thanks for this, will check it out. A while back we were looking into an air scrubber for the shop to get rid of printer fumes and there weren't any options under $5k. This would definitely be worth experimenting with, even if it takes a few of them to get the job done.
  5. Discussion Thought I'd try something a little easier.......................

    Love all 3 of these things. The only time I can get any of these done is by getting up before everyone else....which explains why I'm at the shop by 5:30am most days!
  6. Retractable banners

    Getting a Merchant Membership in order to advertise your company can be the best option for you. Just sayin, play by the rules.
  7. Discussion Thought I'd try something a little easier.......................

    I experienced this a while back at a NHL game. Older couple with front row seats that were too busy scrolling Facebook (with font sizes so jacked that I could clearly read it from a row back) to watch the game. I personally try to stay away from social media and useless time warps like that as...
  8. Critique Requested

    Good feedback on this thread! Keep us posted with where this project goes.
  9. Need Help Proof approved software

    http://corebridge.net/
  10. What's is for Lunch?

    I bring leftovers most of the time.....so what's for lunch is whatever was for dinner last night! :D Even more motivation for me to cook good food for dinner I suppose. Today however I don't have any leftovers because I was too lazy to make a real dinner last night and just BBQ'd some...
  11. Credit Card Rewards

    Um yeah we noticed when the alarm company called and said there was a break in. We also monitor our bank feeds daily and were shocked to find out that banks were dumb enough to cash these fraudulent cheques even after we put a red flag on our account. Only once we shut the account down were we...
  12. Credit Card Rewards

    I'm getting off-topic here - but this happened to us last summer and was painful to deal with. There was no interviews or interrogation from the bank but some meth heads sure had a field trip with the 100 or so cheques they stole from our office. Who knew they could be so sophisticated and...
  13. Credit Card Rewards

    I got an Amex Gold card a few years back and have carefully been using it. Doesn't have a limit so it could potentially be dangerous but I just use it to get points then pay it down. We also just got a TD Business Travel Visa last summer and I've already got quite a bit of points on it just...
  14. Professional Development: Who's doing it, and how?

    I'm definitely a fan of continuous improvement and learning new things, and am constantly dreaming up ways of making the shop run more smoothly. I've gotten into the routine of waking up around 6-7am on weekends and over a couple of cups of coffee spend some time learning something new or...
  15. How anal are you.......... ??

    Thank you - this drives me NUTS. Everyone else and every piece of software I use does it different than this. I insist on writing it this way and saving my files with that date stamp format, but no one else gets it. To me, it's the logical order. It's written the EXACT same way that you...
  16. Auto-Rotate / Nest in Onyx Thrive?

    This is what I'm finding - but it 100% doesn't work for me. I'm going to try in 18.5 and ask the Onyx fella what he thinks.
  17. Auto-Rotate / Nest in Onyx Thrive?

    Yeah that's what I'm trying to achieve. I can't get it to auto-rotate at all - regardless of if I open in job editor or not. Either way I need to manually rotate files if they need it, otherwise it stalls on "Waiting for media: size" forever. Are you skipping Job editor for it to apply the...
  18. Auto-Rotate / Nest in Onyx Thrive?

    Well that's disappointing! Seems like a simple feature that should be included. Thanks for the link Particleman - I hadn't come across that one yet and will play around with it. Are any of you currently running Thrive 18.5? I'm about to try it out and am in communication with someone at...
  19. Auto-Rotate / Nest in Onyx Thrive?

    Is this possible in Thrive? What I'm looking for is a way to load a bunch of files (in either RIP Queue or Layout Tool) and have it automatically rotate if needed to fit a certain sheet size. Kind of like how Roland Versaworks does it automatically - if one dimension is too large to fit media...
  20. How anal are you.......... ??

    A) What kind of customer orders Christmas signs in friggin' April....? Most of my customers order things that they needed last week! B) I agree with you, and useless abbreviations like that are also a pet peeve of mine. I consider myself pretty anal when it comes to spelling and layouts and...
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