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The magenta drop shadow is a tell-tale sign that the alignments are still way off. Which way was the print head printing on the first picture?

If you installed the USB driver correctly when selecting a port in Flexi, the option of, "USB_PRINTER_0" should show up when the printer is plugged in and on. If it doesn't show up, the driver is not installed and/or the machine is not plugged in or powered on.

The service manual does not have any info on repairing or even diagnosing boards unfortunately. It will basically say to replace the board and be done with it.

Go into the cut settings tab and set the crop mark setting to, "None".

You need to run the sensor adjustment it sounds like. It's in the adjustment menu in same service mode.

If another board prints fine then it has to be the board,. My first thought would be bad transistors. The transistors amplify the signal that goes to the heads and if a transistor fails it can affect single channels like yours are. Especially on older machines.

With the old regime we purchased a MM and we were added to the list and had a designation on our profile. When posts of non-merchant members appeared they were taken down almost immediately. When we purchased a MM this time around we didn't get added to the list and had no designation so no one...

It's easy to put the print in the cutter backwards with Mimaki's since they don't have a mark designating which crop mark is the first one. Make sure you are loading the print into the cutter in the same orientation that it came out of the printer. Also, in Finecut make sure the sizing is not...

They are essentially the same machine when it comes down to the major specs which makes sense because they both use the same exact head. So speed and quality are the same. Mutoh 1324 Pros: Good customer service directly from Mutoh and most Dealers Connects via Ethernet Sturdy take up system...

When using color correction the RIP interprets your CMYK values and applies a correction based on multiple factors. So if you send 100% yellow and 0% everything else, the RIP will actually add a little bit of the other colors back into it which is why you can see the little specs of cyan and...

Looking for a tech to install a head for a customer who is not willing to do it themselves. You can charge whatever you normally do. We just provide the head.

I have one in the warehouse that is in actual working condition but is very used. PM me an offer.

The firmware you have installed will not allow you to downgrade so it's not worth trying anyway. Mimaki knows why you want to downgrade which is why they put in the protection. Everything you try will fail short of de-soldering the NVRAM and re-soldering a blank one on.

Take the memory board out of the main board and air dust the terminal. Clean the leads of the memory with 91% rubbing alcohol. Don't use anything less than 91% as it can cause damage. Let dry for about 5 minutes and reinstall. This will fix the issue in most cases. Make sure you unplug the...

The Bi-Directional Alignment is an end user function so it won't void your warranty. It looks to me like whoever did the alignment in the first place just got the negative and positive number backwards.

I think this might be a material issue. Does it happen on other vinyl types? Try printing 20% of any color and see if it makes the same pattern. If it does, I would put my money on bad media.

We sell used refurbished SP300Vs all day long at around $4500 to $5500 USD. The SP300I is the newer version of the SP300V so it is worth a little more. With the heads being in good shape and the full set of inks, 2 rolls of vinyl and a warranty, we could probably get $6500 USD for that machine...

So the printer has only actually printed for 862 hours which is better than you thought. The first print head, which I believe is the Cyan/Black head, has been changed recently and only has about 3.3 million fires per channel. So it's basically brand new. The 2nd head which is the yellow/magenta...

Have them print the system report and send it to you. This will give you more of an idea of the use of the machine. Specifically you want to look at the nozzle fires of each head. 6 billion is considered end of life for these heads. The closer they are to that number, the more likely you will...

It could be that or the cap top is just slightly off and not sealing 100% with the head which I have been seeing a lot in older JV33 and CJV30s. A lot of the time it's just a bad cap slider. We include the slider with the cap top if you order it.