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Last year we got a JV3-160S as a back up to our other machines. When it arrived it had blocked heads, blocked pumps, etc. etc. and had lain inactive a lot longer than the seller had made out. I decided I was going to have a play with this machine and get it into some sort of state so as to get a...

Hi all I hope someone can clear this up. My RIP computer has died and I am having to quickly buy a new one from a supplier today and have up and running tonight. The issue is all the latest PCs have Windows 8 / 8.1 installed. Is Wasatch 6.2 compatible with this Operating System or will I face...

It has been a while since I updated the computers and the amount of moaning I am getting from staff I can't stand it no more!!!! Help! We are running Signlab 9.1, Corel, Adobe, Etc. Obviously budget is an issue as I am buying three units. I just need a rough spec. as I will either buy something...

I have this but I can't find it. Driving me nuts!!! Thanks SC

Just about to print this and the qualty is awful. Can anyone help as I have a dozen fonts that are so similar but not quite? Cheers SC

Can Anyone ID this please? Thanks SC

I am getting a E074 Err CR2 Current every other morning when I come in to my VJ 1604. The machine is put in standby mode every night before I go home and runs faultless during the day. If I turn off the machine and turn back on the error has gone. Should I clean the encoder strip with some...

We have for a very long time used Signlab to design in and then saved as a level3 EPS to print from Wasatch. This has worked well and the colours are exactly right printing from wasatch rather than signlab. The issue if I save a EPS then do some changes and save again both the original design...

I have a new Y drive belt and a return pulley to fit to my SC1400D as the old ones are very worn. I have put this job of for ages but plots are deteriorating and this needs replaced now. I have the parts but I have no info on how to fit these parts. Can anyone help with this? Thank You SC

I thought I had this one but it turns out I don't. As per normal it looks so familiar but I don't have it. Designers always try to find the most hidden and obscure fonts!!! SC

I have a customer with a pickup truck from the 60s/70s and we are trying to make his logo look kind of traditional signwritten. Can anyone help as I am really struggling on this one? Have a look at my atempt!! The vehicle is a cream colour and the colour requirements are Burgundy, Red, Gold and...

Last Friday I fitted a new New Maintenance Station but this week I have had serious problems of the machine losing random nozzles. I had the print head replaced a couple of months ago and was told by the Tec to get a New Maintenance Station just to keep everything fresh. Just seems weird that...

I realise this may be a very stupid question. I am on with replacing my Maintenance station (complete with pump assembly) on my VJ1604. Do I have to power the machine down and discharge as I will have to disconnect the pump motor? Or can this be done whilst the machine is still on? Thanks SC

We have a Mutoh SC 1400D plotter. When contour cutting small labels you can see that it is out by 0.5-1mm on the contour cut. In the manual you can do three tests an automatic a manual and a EPOS alignment test plot. Now when doing the automatic and manual test everything is OK but when doing...

After disconnecting the lines on the pump on my JV3-160S I have got confused to as what lines go where! I understand one of the pumps is not used on this machine as it only has 3 heads. Does anyone have a drawing or a schematic as to where the lines go to? Cheers SC

Is their anyone or anywhere selling standard chips for the JV3. I do not want to upgrade to everlasting ones until I get the machine up and running. Thanks SC

I am looking for some dx4 print heads for my JV3-160s which I am trying to get up and running. The machine has been left unused for a lot longer than the seller said and the heads are blocked solid (not even one nozzle out of the 6 channels fire!) also after loads of cleaning they will not work...

Has anyone got any DX4 print heads dead or alive. I am looking for some to install on my new printer to check everything is working. This is a backup printer which hopefully will help me in a new direction PM me or mail me I can pay the postage to the UK. Thanks SC

I picked up my JV3-160S today. I reckon it has been off line a lot longer than the seller said! Still it powers up and came straight out of a working environment. When pressing the head test button it comes up with error 30. I have read on here this could be a few causes but would like...

Is their a way to by pass the chips temporary? I am trying to set up this machine but need it in a fully working state to clean and run test prints. Once this is fully operational I am going to fit a bulk ink system so I no longer need cartridges and will have permanent chips. Thanks SC