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Thanks for all input. Job is now sorted. Cheers SC

We also have a 1604 and have owned it from new and is coming up 6 years old now. Tried a whole lot of vinyl through it and the best is Oracal by far. Honestly some of the time it felt like the suppliers had no idea of profiles and heat settings for the materials they were selling. It has been a...

Yes I realise the font choice was awful.:Big Laugh I was just mainly trying to show what text their was to be in the logo. The logo just needs wording no pictures etc. I am trying to get it looking like a old UK sign written truck. No swooshes etc. I like Jills ideas but it just isn't old time...

I have a customer with a pickup truck from the 60s/70s and we are trying to make his logo look kind of traditional signwritten. Can anyone help as I am really struggling on this one? Have a look at my atempt!! The vehicle is a cream colour and the colour requirements are Burgundy, Red, Gold and...

I will turn this around a bit. I worked in a small city in the UK and the area was rated by some of the sign material suppliers as having the most sign makers per square mile in the country. If I said competition was fierce, that is an understatement! My previous employer sells jobs for peanuts...

I reckon you have a dirty encoder strip. Maybe it is shifting because of speed of print. SC

This is not worth the effort for one 4x4. The customer will have to realise the artwork is not good enough. I reckon 2-3 days work redrawing of the artwork you have been supplied. SC

Very Interesting. Is that a single DX5 head installed in that machine? It looks like it has the space and the provision for an extra head in there. What inks it running? SC

We have had on going issues with a supplier on material that was having similair issues. I've been through over 15 rolls of material all with the same issues. We knew it wasn't the printer as it prints other suppliers material perfectly. SC

To be honest get yourself the manual and it is not too bad. SC

Can you post some pictures and we can judge what is happening. SC

Parts required:- Maintenance station, Dampers, Print Head, Head Cable, Couple of litres of cleaning fluid and a new set of cartridges. I would check the state of the maintenance station you will be able to judge the state of the machine on how well it has been maintained. If the machine has...

Damp and humid conditions cause this. We had to move premises because of the damp conditions. Also the conditions the suppliers and delivery companies store do not help. SC

Their is 8 dampers in total as their are 2 lines of CMYK. Make sure that head cable is genuine Mutoh as I have heard some of the aftermarket ones are not as good quality. SC

I reckon because of the age I would be changing the head cable and maybe the dampers. The dampers are probably the cause of your issues but due to the cable being contaminated and the age I would be changing it. SC

Can you show some of the test print complete showing CMYK as I can't see the complete set I can only see black and a little of the cyan? It looks to me as if their is some out in the cyan as well am I correct? Me personally if it was my machine and based on my experience I would at least change...

If I remember the cyan and yellow are on the same head. If so I can only see this as a cross contamination or a head beginning to fail. I would replace the cap and check the pump is running correctly. If this still persists I would suspect a head is going bad. SC

What's the test print like? Show us your test print. Is the capping station pulling ink properly? Is the wiper clean and moving properly? How are you cleaning the head, are you soaking it or just using the machines cleaning facility? How old is the head, head cable and maintenance station? I...

On our VJ1604 the encoder assembly is on the left hand side (looking at the machine from the front). The disk is about 9" clear very thin with a sensor on top of it. I expected this to be the same on the 1204. I cannot find service manual on this machine, maybe make a call out on here as I am...

Is that the encoder disk? If it is it looks nothing like the encoder disk on our VJ 1604! I know the sensor is the same. I cannot find a reference or a picture for what they look like on the VJ 1204. Do you have a maintenance manual for your machine as this will help. What happens is the disk...