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The a and d are holding me up. Got close on the other letters, just not those two.

Finally rolling over to the Cloud version and having some issues downloading profiles. The profiles.saicloud.com site appears to be broken. Will not work from our office, or home. So, I know that you can import some previous profiles from older versions by exporting presets or something. Does...

Wow, got a headache just reading through this. It also had three jpegs attached to it. Hello This is Tracy Jack, and do you do work on vehicle wraps or custom vinyl graphic on car and can and also do you accept credit card,i`ll be needing your help my I just bought 2006 Toyota Camry in...

Anyone have any input on the extended warranties. Grimco was nice enough to email us and remind us that our warranty is up next month. And for a gracious $2529 we can extend next day, parts and labor service for 1 year. Well I had to call HP yesterday about an issue with our L25500 and the...

Took the boys of my Scout Troop to summer camp in Oklahoma this past week and it seemed like we would get away with nothing more then a few scraps and such. Seems like any possible problems decided to collect and give us a memorable, what should of been, four and a half hour trip home. So...

For the printhead cleaning kit, do you replace it when it hits 100% or do you wait for the printer to ask you to replace it?? Ours just ticked over to 101%. Thanks.

So we are trying to get out the last two jobs that are due out by the end of the month, what can go wrong right? First one is a double sided sign, non-lit. Work order said 8'x10'. Girl in our office who took the order, didn't bother to have it checked, which is our policy. Our first truck...

Didn't know if anyone else here does large format scanning? We have been offering this service for almost a year now successfully, but have gotten some grumblings from the last couple queries about being to high. Didn't know what everyone else charges? We do an initial fee for the first page...

Found our original CASMate box while doing some cleaning, tossed on the shelf with the rest of our old software and though I would snap a pic. Missing a few bits, like a copy of PhotoPrint, and our original Onyx RIP. Both of which together have a story to go with them, which lead us to the long...

Has anyone heard anything about or installed the new firmware that was posted March 6??

This is the second time it this has happened, cycling of power took care of it the first time, I haven't done it this time yet, in case something needs to be diagnosed while its doing it. This afternoon our L25500 was making a beeping sound. Wasn't loud enough for me to immediately know that...

Didn't know if anyone knew where we could grab an electronic ballast around Afton, OK? Have a service truck down there and they need at least one more electronic ballast then what they have on the truck. Its an hour trip one way to our office, hoping to find some place we can grab one...

Discussing in our shop this morning about how we should price out a quote request we got in today. Customer is looking for 250 banners and we got a quote to produce them for under $1.50sq/ft. What we are discussing is how much to mark up on top of that? Customer is providing all of the artwork...

Just noticed that we are having some drying issues on some heavily saturated colors, but only on one side of the prints. So much so that there was actually ink transfer from the front of the vinyl to the carrier sheet. It seems that the left side of the printer (when looking at it from the...

Got the printer setup yesterday and the banners printed great. Tried some contour jobs on the included HP 42" media and they are off. All of this is using Flexi 10 and a Summa S140T. I printed the exact file on our JV3 and it cut perfectly. Printed the file on the JV3 and used the HP cut file...

We had our tech in this morning for about a hour starting our install. Got as far as plugging in the ink carts and the light magenta ended up not wanting to take. Being rural she is out on a 4 hour drive to get another one to get us up and running today. She said that this is the third bad...

Referencing the black rubbery strip in a channel on the printing area, just in front of the media edge guides. Thinking about it I think I might know what it is, might be what the sensor reads for when checking media width? Well, we have sometime ago quit cutting heavier weight materials like...

Telling people I bought a different printer. Maybe its because I have done so many in the past couple weeks, but I am glad that I have finally taken the last call from the dealers I got a quote from and told them they are not getting a check from us. Getting quotes on five different machines...

Got our old CG-130FX out of the closet to do some pen plots with. Mimaki included a "universal" pen holder with the unit but most of the pens that you can find that will fit it are low end junk. Didn't know if anyone else has tried actual plotter pens with the unit? I found a Fisher plotter...

A couple of quirks about our DC4sx that I would think would easily be fixed in a firmware upgrade. Thought I would share them and see if anyone has others. And since we have an active Summa rep here maybe then can get passed on better then just having us call an complain. I don't know if I am...