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I have used the same automatic grommet press for probably 10 years now. All of a sudden, the top die won't hold the grommets when I load them. There used to be a "slight magnetism" (I THINK) that lightly held them in place before engaging press. I have asked my grommet supplier, and they...

I have a HP FB750. My light colors aren't drying completely on coroplast. I have the lamps turned to high, and it is still not working. What am I doing wrong? Thanks!

HI everyone! I am not sure what I am doing wrong. I print these at least 5 times a month, with varying number, and never had this issue before. This file is printing with this darker box around "zone". It only does it coming off the FB 750. I printed to same file on my L370 and there was no...

Hi! I printed some signs on ACM and some on .080 aluminum. The aluminum signs aren't printing correctly. It is printing like the attached only in the light blue, and ONLY on the aluminum, not on the ACM The first pic below is on the ACM, and is what it should look like. The other pics are...

I am having issues with Onyx opening files from AI incorrectly. I have attached pics of my .ai file and then the way Onyx Cut Server opens it. What am I doing wrong? It looks as if it isn't welded in Onyx, but it is in AI.

Hi! We have a Colex Sharpcut, and need to cut some 10mm Alumacorr. I am not sure which bit to use. Any suggestions?

We are having issues with ink coming up from some coroplast. This happens after only being outside for 2 weeks. We understand coro is only for temp use outdoors, but it should be lasting longer than this. Printed on HP FB750, UV, Indoor plus setting It seems to be coming up in the same spot...

Hi everyone! I've been having issues with my C and LC heads. The attached pic is from today. It originally all started with a banding issue on anything that had cyan. I have cleaned the heads, carriage rails, wiper rails, done auto jet calibrations, etc I purge and purge and purge, and still...

Hi everyone! I have a client looking for a double sided window graphic. I have white capabilities with my FB750, and was curious if I could print: 4 color white between 4 color I know there are other options to get this finished product, but I'd like to go this route if possible. If it is...

Hey everyone.. I am having major color issues with my L370. It is current on calibration. I printed one of these early this AM, and the other just now. The files are ripped exactly the same, using the same profiles, but I get this color difference. Any suggestions? Thanks!

Hi everyone, I am running Onyx 11. I have issues when I import a file that is CMYK 20 20 20 100 (as created in illustrator), but when opened in Onyx, it is nowhere close. All of my profiles match the ones in illustrator...I just can't figure it out. Thanks

These signs have only been printed for about 3 months, and they are "peeling". I realize it is just coroplast, and they are temporary, but I feel as if they should last longer than that. They were printed on Hi-dyne coro, on the FB750, with lamps on high.

I have a client that is looking to produce something similar to the attached. The want everything second surface, and NO vinyl. They prefer it all directed printed on 3/16" acrylic. How would I go about achieving the "dusted glass" look on my FB 750?

So we have had our 64" 8600 for about 2 years now, and I just realized that our estimating people never set it up in their quoting system. I am not really sure how they have been pricing jobs on this machine up to this point..haha Anyways, I know when we have purchased equipment in the past...

We have a client that is looking for a piece of PVC/anything close to the disk in this picture. The existing is 1mm. They are ok with it being something even close to that thickness. This issue is it is so wide. They would like it to be masked on one side.

Hi everyone! Hope your Labor Day was uneventful! What is going on in the clouds in the attached picture? The original file is not like that, but when I process it in Onyx, it changes and prints like the attached. What am I doing wrong?

Hi everyone! I am running Onyx 11, going to my HP L370. I am trying to print a file, at 25% for a hard copy proof. I change the size, then rip, and it won't rip to that reduced size. What am I doing wrong? I have done this many many times before, without problem. Thanks!!!

I am trying to run Blox Lite 12pt, 2-sided on my L370. Any helpful hints? I keep getting head rubs. Thanks!!!

Hi, I am trying to send a print/cut file to my Graphtec 8600, and I can't get Onyx to recognize the cutter. I had an Onyx rep come in about a month ago, and she changed some settings, trying to set up something else, and now nothing will send to the Graphtec. The files are set up...

Anyone know of a vendor for tiny step h-stakes. A customer came to us looking for some that are 6" x 17". They look just like the regular 10x30, but smaller. I can't find them anywhere. Any suggestions?