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Been getting the "not connected" error in Versaworks here and there. Its been happening more frequently with the colder weather. The room temperature is usually at 67F. When I get the error, the only way I see to resolve it is to change the IP on the printer 1 number and update the IP in...

It will print either a half test print or a full test print but printer wont acknowledge it complete or not. It will Freeze during the test print either with the UV lamp on or off. Only way to move forward is to restart the machine. I also cannot print a job from Versaworks. It will make a few...

I have a Roland LEF20 that hasn't really been used in last 2 months. Its been on and inks have been shaken once a week and cleanings once a week. Also recirculated inks. Went to print something and even a test print and the head just freezes after a few passes and nothing will get it back into...

Customer sent me this image of a sign they saw and they want to duplicate it. I cant tell from the photo if that's cororplast or another kind of pvc. I'm also lost on the frame. It looks to have 2 bolt/nuts at the bottom center to secure it to the stake. Ive searched google images and cant find...

Hello, i bought this machine used and they gave me the power cord with the electrical outlet to use with it. I was able to use the machine once and then i left it powered on when i walked away from it. The machine was never able to turn on again. I think i have a bad power supply now because i...

Hello, after I send a job to Versaworks v 5.2.2 it advances about 6-8 inches of media. I send a lot of jobs throughout the day to the printer and I have to go to the printer to send the media back so I don't waste the blank unprinted area. Is there a way to adjust the amount the media advances...

Hello, I got a hold of a used laminator. Seal 62 Ultra S. I don't know of its condition before acquiring it. I'm trying to figure out how to get it to work properly. The machine does have a push pedal. When I turn on the machine, it powers on. I'm able to push the down arrow and get the roller...

Hello, i have to mount some 1/4" thick x 4"h routed pvc wall lettering to a office lobby this week. The wall is painted drywall. The lettering design is to small in my opinion for any stud or mounting hardware. The lettering weights very little. I want to use a adhesive tape or something similar...

i want to get away from my current sign supplier. Can someone recommend a new east coast dealer with great pricing and service to go along with it? I need next day delivery to NJ. Thank you

Hello, I have a Roland vp540 and looking to add another piece of equipment which will be used mainly for cutting or scoring different shaped small magnets. I understand a flatbed plotter will cut out a magnet completely and certain roll or more common plotters will score the magnet. I have a...

I bought a used machine about 6 months ago. It is running third party inks and have wanted to switch to OEM asap. This is a secondary machine so its use was at a minimal. When i bought it, the black print head had some deflection but it printed jobs good enough for me. I finally got all my...

Our 30" Ledco Econocraft laminator just stopped working. The machine was left in drive mode overnight with the emergency button pressed in. The next day, a employee was starting to use it and they usually use the foot pedal switch instead. They were using it for a few inches and then the rollers...

Hello, running into some hardware problems with my dongle and pci card and cannot load Flexi at this time. I was wondering if you can open my Flexi file and export it to a eps so i can load in Illustrator and eventually get it in Versaworks. Thank You

Hello, I am using FlexiBasic 6.6v.1 (yes yes i know its ancient) and also have Adobe CS3. I am going to be installed red translucent lettering and want to add a think black outline on the letters. How would i go about making sure that the outline overlaps the red slightly. I do not see this...

My Versaworks is telling me to update my color profiles. When i click on details it shows me a list of printers on the left side. My Versacamm SP is not on the list. It does show some other printers checked off. Am i supposed to just click OK and let these color profiles be updated.

A customer of mine wants to paint there sign box another color. It currently is white and he wants it to match his company colors. Can anyone recommend what kind of paint i can use. Of course, looking for a very durable paint that we will not have to worry about. Thank You

i starting removing 24" vinyl lettering adhesive from a 70' vinyl awning. I tried goo gone with no result what-so-ever. I then started using denatured alcohol and that seems to work good. I spray on the alcohol with a spray bottle and take a scotch-brite pad and do some wax on wax off. Can...

(Amazing) I have flexibasic and have adobe cs3 package. I cannot seem to find something that will make the text like this. Anyone know? Thank You

Hello, seems like i lost a few to many potential customers lately and not too sure if its just coincidence or maybe my #'s are off. I figured out a price for this job but would like some input from others. Details: Travel time is 20 miles round trip. Vinyl used will be Oracal 8500 Translucent...

I have a customer who will need a banner made for a trade show this wknd. The banner is 2'h x 10'w. His booth does not have a wall behind him, he is out in the middle of the floor. Event is indoors so there will be not wind. I have to come up with a solution to hang this banner behind his table...