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Hello, I purchased a Mutoh 1204 that is nearly new. The printer works perfectly. Does anyone know someone that creates the .ULK file to eliminate the use of smartcards? My challenge has been with bad smart cards. I am using OEM MS31 ink. (I would also like to switch to JetBest) I had some full...

I apologize if this has been discussed elsewhere. I tried searching the forum but didn't find anything directly related. Are there any best practices or standardization that would be beneficial when it comes to organizing folders and files related to drawings, production and output files? The...

This is probably a silly question, but I recently ran into the issue of being unable to send a client a high res raster copy of their file due to the size. They are going to be creating a large back-lit sign from a previous 4x12 foot banner design (something we can't create for them and are more...

Came across an issue to when a file has a contour cut and your have multiple files it will not allow you to use conserve media. Since the files have contour cut paths it will not auto rotate and causes issue. I called Onyx and they stated that this is true. If a file contains a cut path ti will...

Probably a Dafont file, but any ideas? Thanks for Looking!

For some reason, when I copy something in FlexiSIGN-PRO (version 10.5.1), then paste it, it drops the copied item wherever it wants to on the screen. It used to paste the item on my cursor arrow, where I could move it around, then click the mouse where I would like it to drop. This is not a...

Good morning! I'm running a Seiko H2-74 with Onyx 10. I just had a print come back, because there was a section of the file missing. A blue square about the size of 2 inches, with white text on the inside just disappeared. I'll attach a photo - The image on the left is what it's supposed to...

Up until making the switch to onyx i designed mostly in illustrator and photoshop. I would create the logo in AI and then open or paste in PS to add all the effect and so on. I have come to learn that with onyx it is better to have it all done in AI. My question is when creating a new file to...

I store some files on Google Drive, and would love to be able to open a Flexi file out on the field simply for viewing, on my phone. I have looked but found nothing of the sort. Maybe someone knows of something. I know SAI is quite proprietary of the their file format, so probably nothing exists.

Hello, Can anyone help me? I have a Mutoh Spitfire Extreme 100. In I print 4 squares CMYK the printer prints colors ok, but if I want to print a image printer print another colors. ex green on the file becomes red on the print. Thank You

When i cut a file from Onyx cut service i always see the screen flash off scale then cut on the graphtec. So i just cut a file and seen it flash this. I then sent another file and off scale came on the screen and the blade went about 4 inches into media and went to far edge aross the whole...

Hey guys, I'm having a problem with adding a contour cut path around my design. A little background on my issue. I am designing motorcycle graphics in Adobe Illustrator. So I have a template that I bought from motosportstemplates.com, then I make a clipping mask on each individual piece of the...

My old windows PC took a dump and I had to buy a new one. Im running Windows 10 Pro 32 Bit now and I updated my Rasterlink 5SG to version 4.70 which is their latest that is suppose to work with Windows 10. I also updated the printer driver to version 4.1.5. Now when i send files over the hot...

Has anyone ever had this problem? I created the file in flexi did what i needed and printed. Few weeks go by and I need to get into the file, when I went to open it loads the loading bar to 70% or so and says unable to open file sharing violation. I was just working on another job and Flexi...

I need to send artwork out and I need help on the best way to send a file out with out my computer freezing. Need to send it in vector. Can anyone help? Can someone post a detailed description on the steps I need to do when saving a large file and sending it to a company to get printed? I use...

Hi, I am looking for the Kenny future square font in a dst file. Or how I would come to get it. thanks Keith

I am used to flexi as i could create a contour cut around a image out of Photoshop. We now have Onyx postershop 12 as of today and i am so lost. Can anyone explain how to create a contour cut on a Photoshop file or is there a way to do this inside one of the onyx programs. I have watched videos...

I am loosing my mind i think but can someone please tell me how to cut a simple cut path file. No print no contour cut. Like i want to cut my name out of white vinyl saved as an illustrator file?

This is the largest file I have. I should know this one but can't think of it. Thanks

OK, is there a way to delete a job from the queue besides re-initializing and losing all of your job files? The source of the problem is when a file from Corel gets exported as an eps that contains a pattern fill - when the file loads in the job queue it stalls at 90%, but there's no way to...